What this category's data looks like
This page is for the enterprise sales product training scenario. Materials include product manuals, sales response scripts, and channel training schedules. Product manuals provide feature definitions and parameter boundaries, sales response scripts provide customer-facing explanations and objection handling, and channel training schedules provide course batches and instructor arrangements. Materials use version numbers, effective dates, signatures or acknowledgements as field characteristics, and the update cadence is synchronized quarterly or per product iteration. When entering this feature, product manuals serve as the foundational basis, sales response scripts serve as the customer-facing wording basis, and channel training schedules serve as the scheduling and responsibility basis. The three types of materials jointly support business basis queries, and answers must trace back to specific materials and fields.
Configuration and implementation checks
This step is executed by application settings (response limits, etc.), outputting the length of a single answer and the range of context it can accommodate. "Basis items that can trace back to the original text" are then completed by the model. Entry and authorization are handled by the publishing service and file permissions, and the business output is answered by the model accordingly.
| Object | Check | Verification action |
|---|---|---|
| Product manual | Fields include product name, version number, effective date, and signature field; the name, quantity, and date in the same record must be consistent with the sales response script | In application settings, check the response limit switch and slider position to confirm the answer length matches; check whether the manual version number and effective date are current and whether the signature field is complete |
| Sales response script | Fields include script number, applicable version, customer-facing wording, and acknowledgement status; the name, quantity, and date in the same record must be consistent with the product manual | Check whether the applicable version of the sales response script is synchronized with the product manual version; check whether acknowledgements are complete; use maxResponse and maxContext to confirm the single-answer length and context range |
| Channel training schedule | Fields include course batch, instructor, date, and signature or acknowledgement; the name, quantity, and date in the same record must be consistent with the product manual | Check whether the schedule date conflicts with the product manual effective date; check whether signatures or acknowledgements are missing; use quoteMaxToken to confirm the quoted content budget, and record the number of quoted items separately by array length |
Three common errors
- Symptom: The same product name is written differently in the product manual and the sales response script. Cause: The two materials were not updated in sync under the same version number, and fields were not aligned.
- Symptom: The channel training schedule date does not match the product manual effective date. Cause: Versions were not synchronized, and the schedule still uses an old batch that was not refreshed.
- Symptom: The sales response script lacks an acknowledgement or the product manual lacks a signature. Cause: An omission occurred during the material archiving step, and the field requirements were not completed.
How to verify the setup
Feature acceptance: Ask a question that requires a long answer and see whether the ending is complete; if it cuts off mid-sentence, check whether the response limit slider is too low and check the maxResponse and maxContext settings.
Business test: Ask a cross-material basis question and see whether the answer provides traceable sources and whether the items match the original text of the product manual, sales response script, or channel training schedule.
- In application settings, check the response limit switch and slider position, confirm they match the answer length required by the page, and record
maxResponseandmaxContext. - Ask a question that requires a long answer and check whether the ending is complete; compare usage across two runs to confirm the change in single-run usage after adjusting the limit.