What this category's data looks like
In self-funded study abroad application services, the study abroad service contract, school application form, and personal statement are the three core types of materials. The contract carries the scope of services, fees, and signatures of both parties; the application form carries the institution, program, intake term, and submission date; the personal statement carries the narrative version and submission receipt. The three types of materials often enter Q&A intake and missing-item follow-up in batches: the contract is used to check the service boundary and signing status, the application form is used to check fields and dates, and the personal statement is used to check the version and signature receipt. If the name, quantity, or date of the same record does not match across two materials, or if the version is not synchronized, or a signature or receipt is missing, the question items cannot all be asked at once. Materials are updated with application rounds, and the update cadence is synchronized with institution deadlines and material receipts. When entering this feature, each of the three types of materials serves as a citation source for the retrieval node to match and output a cited content array.
Configuration and implementation checks
This step is executed by the citation output of the knowledge base retrieval node, which outputs a cited content array, each entry containing the original text fragment and source identifier, and the length can be 0. The "intake record and completed question items" are then completed by subsequent AI nodes, code nodes, or humans. Even if no content is retrieved, the output chain will still run through.
| Object | Check | Verification action |
|---|---|---|
| Associated knowledge base | The selected knowledge bases use the same vector model, for the retrieval node to match the contract, application form, and personal statement | In the node, verify the selected collections and their vector models |
| Study abroad service contract | Fields, dates, and signatures are all complete, and the service scope and signing status can be traced back to the original paragraphs | Compare against the original contract, and check the fields, dates, and signature locations |
| School application form | Institution, program, intake term, and submission date are consistent across materials, with no unsynchronized versions | Compare the application form with the contract, and check whether names, quantities, and dates match |
| Personal statement | The narrative version corresponds to the submission receipt, and missing signatures or receipts are identified as missing items | Open the citation marker, and trace each item back against the source document of the personal statement |
Three common errors
- Phenomenon: The name, quantity, or date of the same record does not match between the contract and the application form. Cause: The two materials are updated separately, no field-level comparison is performed, and citations only point back to a single material.
- Phenomenon: The personal statement version is not synchronized, and the old and new versions are cited at the same time. Cause: The version was not labeled at upload, retrieval matches old paragraphs, and the missing-item follow-up is based on the wrong version.
- Phenomenon: The contract lacks a signature or the application form lacks a receipt, but the question items do not follow up. Cause: An empty citation array is treated as a retrieval failure, without first checking whether materials were matched in this round.
How to verify the setup
Acceptance for this feature: ask a question with original-text support, and check whether the citation array and citation markers can trace back to the original text; then ask a question with no matching materials, and confirm that the array is empty while the chain still runs through. Record the number of array entries and the quoteMaxToken budget, and do not compare the two for equality; when needed, expand responseData (non-streaming module results returned with detailed output enabled) to view quoteList.
Business test: submit a question missing key information, see whether it first follows up and then answers, and then generate the intake record and completed question items based on the cited content.
- Run a trial with a question that has no matching materials, see that the citation array output is empty while the chain continues, and record the number of entries separately.
- Open the citation marker, compare against the source documents of the contract, application form, and personal statement, and check whether each citation can trace back to the original paragraphs.