What the data for this category looks like
For multi-app routing scenarios in finance, insurance, and wealth management, data sources include deployed sub-app metadata within the platform, user dialogue flow records, routing matching rule configurations, and exclusive tags such as user risk level and transaction scenario. Data is updated in real time when sub-apps are deployed or updated, or when routing rules are modified. Daily cache refreshes follow a scheduled cycle. The data document structure includes fields such as routing ID, matching conditions (including user query keywords, dialogue turn tags, context keywords, risk level tags), bound sub-app ID, matching weight, routing call timeout threshold, and more. The weight field uses an integer between 0 and 100 as its unit. The timeout threshold uses seconds as its unit.
What constraints these characteristics impose on the "multi-turn dialogue and prompt engineering" link
Multi-app routing for finance, insurance, and wealth management scenarios includes dialogue turn tags and user risk level tags in its matching conditions. Complete context tags must be included during multi-turn dialogue to enable accurate routing matching and avoid matching incorrect sub-apps. Real-time updated routing rules require that expired routing configurations are not cached in the dialogue flow. Latest routing rules must be pulled each time a call is made. Prompt logic for different sub-apps is independent. When passing context across sub-apps, mixing prompt instructions from different sub-apps must be avoided to meet compliance requirements for financial scenarios. Session persistence requirements mandate that routing is bound to a unique dialogue record ID. This ensures dialogue isolation between different users and complies with data security specifications for financial scenarios.
How to set the configurations
| Configuration Item | Recommended Setting | Rationale |
|---|---|---|
route_match_context_length | First 3 turns of dialogue context | Multi-app routing needs to match core dialogue logic. Excessively long context increases matching calculation overhead. Excessively short context fails to accurately identify context intent |
sub_app_context_sync | Enabled | Complete context transfer must be ensured during cross-sub-app dialogue to prevent sub-apps from losing historical dialogue information |
prompt_inherit_scope | Current session context | Prompt logic of different sub-apps is independent. Only inheriting session context avoids conflicts across sub-app prompt instructions |
route_api_timeout | 30 seconds | Routing calls must be completed quickly. Excessively long timeout blocks the overall dialogue flow and affects user experience |
conversation_list_offset | 0, adjust to positive integer as needed | Used for paginated acquisition of dialogue records. Queries start from the first entry by default. Adjust the offset as needed to implement pagination |
persist_conversation_id | Enabled | Dialogue records between different users must be isolated to implement session persistent storage |
The parameter values provided on this page are common recommended starting points for configuration. Actual values are affected by material form, data volume and business rules. Specific issues require case-by-case analysis. It is recommended to test on your own samples before finalizing values.
Three common configuration errors
- Phenomenon: Historical dialogue content fails to load correctly after switching sub-apps during multi-turn dialogue. Cause: The
sub_app_context_syncconfiguration is not enabled, so the sub-app does not synchronize session context. - Phenomenon: The number of results returned by the
Get Dialogue Record ListAPI does not match expectations. Cause: Theconversation_list_offsetparameter is not set correctly. Incorrect offset configuration causes pagination offset errors. - Phenomenon: Prompt execution logic becomes chaotic after each user input. Cause: The
prompt_inherit_scopeis not limited. Irrelevant sub-app prompt instructions are incorrectly inherited.
How to confirm configurations are correct
- Initiate a multi-turn dialogue, switch between different sub-apps, and check if sub-apps can correctly load historical dialogue content to verify that the
sub_app_context_syncconfiguration takes effect. - For versions V4.9.13 and above, call the
Get Dialogue Record ListAPI, adjust theconversation_list_offsetparameter, and verify that the returned dialogue record list is correctly paginated according to the offset. - Access the application using different user share links, confirm that each user can only view their own dialogue records to verify that the
persist_conversation_idconfiguration takes effect. - Observe routing matching latency, confirm that it does not exceed the preset
route_api_timeoutduration to verify that the routing call process is normal.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-14.