HTTP Interfaces and External Systems for Identity and Timing Insurance Claim First Review

Identity and timing data for insurance claim first review primarily originates from public security identity verification APIs, initial review

What this type of data looks like

Identity and timing data for insurance claim first review primarily originates from public security identity verification APIs, initial review materials submitted by claim applicants, and claim incident records and timing ledgers from the core policy system. Data update rhythms fall into two categories: identity information is updated in real time when a verification request is initiated, while timing data is updated when claim process nodes are triggered, such as application submission, material review, payment disbursement, and other steps. The document structure uses standardized JSON format, with core fields including identity_card (18-character string), real_name (Chinese full name), claim_apply_time (ISO8601 format timestamp), claim_deadline (timing deadline timestamp). Field units are uniformly timestamps or plain text strings, with no nested complex hierarchies.

The real-time identity verification requirement means HTTP interfaces must support low-latency requests; otherwise, the claim first review process will be blocked. Timing data is dynamically updated with process nodes and cannot be reused via fixed caching for long periods, so real-time calls or asynchronous callback mechanisms must be configured. The strict field format requirements mean format validation must be completed before interface requests, to avoid invalid calls consuming third-party API quotas. Additionally, identity verification interfaces typically have call rate limits, so request frequency must be adjusted according to third-party interface rules to prevent triggering rate limiting blocks.

How to set configurations

Configuration ItemRecommended ValueRationale
REQUEST_TIMEOUT30 secondsIdentity verification interface responses are typically fast; an overly long timeout will block the claim first review process
API_CALL_RATE_LIMIT100 requests per minutePublic security identity verification interfaces generally set call rate limits; this value is compatible with most third-party API quotas
CACHE_TTL5 minutesIdentity information does not change over short periods; caching reduces the cost of repeated third-party API calls
VALIDATE_SCHEMAEnable strict validationIdentity and timing data have strict field format requirements; strict validation filters invalid requests
CALLBACK_URLFill in the callback address of the claim systemTiming data is dynamically updated with the claim process; asynchronous callbacks ensure real-time synchronization between data and the claim system. This configuration is supported in version V4.9.7 and above
MAX_RETRY_TIMES2 timesLimited retries improve call success rates for occasional network exceptions; excessive retries increase pressure on third-party APIs

The parameter values provided on this page are common recommended starting points for configuration. Actual values are affected by material forms, data volume, and business rules. Specific issues require individual analysis. It is recommended to test on your own samples before finalizing settings.

Three common mistakes

  • Phenomenon: The interface returns the 429 Too Many Requests status code. Cause: No reasonable API_CALL_RATE_LIMIT is configured, and concurrent requests exceed the call threshold of the third-party interface.
  • Phenomenon: Identity verification fields are empty or do not meet format requirements. Cause: Strict validation via VALIDATE_SCHEMA is not enabled, and no pre-format filtering is performed on submitted identity data.
  • Phenomenon: Timeout blocking occurs in the claim process. Cause: The configured REQUEST_TIMEOUT value is too large, and does not match the actual response duration of the identity verification interface.

How to confirm the configuration is correct

  • Call the test identity verification interface, check that the return status code is 200 OK and the core field formats meet preset requirements.
  • Simulate 100 concurrent requests, confirm that no 429 Too Many Requests rate limit error is triggered.
  • View interface call logs, confirm that repeated identity verification requests do not call third-party interfaces repeatedly, and the CACHE_TTL configuration takes effect.
  • After configuring CALLBACK_URL, trigger a claim timing update, confirm that the callback interface receives valid data containing claim_apply_time and claim_deadline.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-14.