What this category of data looks like
Data sources include identity verification materials (such as resident ID cards, household registration certificates) and timeliness-related fields during the insurance claim initial review stage. Data is entered synchronously when a single claim form is generated. Timeliness fields are updated in real time as initial review process nodes advance.
Document structures combine structured fields and attachment files. Structured fields include identity type, identity number, accident time, material submission deadline, and more. Attachments are single-page or low-page-count scanned documents. Time fields use ISO 8601 format. Identity number fields follow the 18-digit or 15-digit standard resident ID card format.
What constraints do these characteristics impose on tool calling and plugins?
Identity and timeliness data includes both structured fields and attachment files. This requires tool calling to support both structured database queries and file parsing plugin integration.
Timeliness fields update in real time with the process. Tool calling must pull the latest data each time it triggers, and cannot rely on local caching.
Identity material attachments for single claim forms typically involve short-duration parsing tasks. File parsing plugins must adapt to lower timeout thresholds.
Format validation for identity fields requires tool calling to complete format checks upfront, to reduce invalid requests.
How to set the configurations
| Configuration Item | Recommended Value | Rationale |
|---|---|---|
PARSE_FILE_TIMEOUT_SECONDS | 300 seconds | Identity and timeliness material attachments are mostly single-page document files, with short parsing time. 300 seconds covers most scenarios |
FUNCTION_CALL_MAX_RETRIES | 2 times | Structured query and identity verification requests are unlikely to fail repeatedly. 2 retries balances success rate and time consumption |
UPLOAD_FILE_MAX_SIZE | 10 MB | Identity materials are mostly document scans, and single file size usually does not exceed 10 MB |
maxContext | 800–1200 characters | The timeliness and identity field context to be retained must adapt to the reading habits of initial review personnel. This range covers core information |
RECALL_TOP_K | Top 3 entries | The amount of associated data for a single claim form is limited. Recalling 3 entries covers all associated timeliness and identity information |
The parameter values provided on this page are conventional recommendations used to determine the starting point for configuration. Actual values are affected by material form, data volume and business rules. Specific issues require specific analysis. It is recommended to test on your own samples before finalizing the values.
Three common mistakes
- The phenomenon is that the file upload interface returns success, but the subsequent file parsing tool call returns that the file does not exist. The cause is failing to wait for the
file_parse_doneevent to trigger, and failing to confirm that file parsing and indexing are completed before triggering subsequent processes. - The phenomenon is that the large model response does not reference the original fragments returned by the database query, and only returns a summary of the structured fields. The cause is failing to mount the complete structured data returned by the tool to the conversation context, or failing to enable the context retention configuration.
- The phenomenon is that the tool call returns the
413 Request Entity Too Largestatus code. The cause is that the uploaded identity material file size exceeds the configuration threshold ofUPLOAD_FILE_MAX_SIZE.
How to confirm the configuration is correct
- Upload a single identity material file, wait for parsing to complete, and verify that the tool call can normally read and return the parsed content.
- Initiate a structured database query request, and verify that the returned results include preset identity and timeliness related fields.
- Adjust the context parameters of the tool call, and verify that the large model can associate the complete original fragments returned by the tool when responding.
- Check the workflow timeout configuration to ensure that the duration of a single tool call meets the node requirements of the current process.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-14.