What the data for this category looks like
Internal policy data originates from enterprise internal compliance management systems, official document archives, and regulatory policy implementation documents. Updates are triggered irregularly alongside regulatory policy adjustments and internal process iterations, with no fixed regular revision cycle. Most documents use a chapter-based structured format, including fields such as policy number, effective date, scope of application, clause text, and attachments. Some documents include descriptions of cross-department collaboration process nodes. Individual document lengths vary widely, ranging from several thousand to tens of thousands of characters.
What constraints these characteristics impose on multi-turn dialogue and prompting
The structured chapters and clause fields of internal policies require precise matching of clause numbers and applicable scenarios during multi-turn dialogue. Prompts must clearly guide users to associate policy numbers or effective dates. The irregular update cycle requires prompts to include version verification logic, preventing references to expired content. The wide variation in individual document length requires multi-turn dialogue contexts to retain the currently referenced policy version identifier, avoiding cross-version confusion. The retrieval stage splits documents by chapter granularity to improve matching accuracy during multi-turn dialogue.
How to configure the settings
| Configuration Item | Recommended Range | Rationale |
|---|---|---|
maxContext | 8000–12000 characters | Internal policy documents vary widely in length. Retain context information such as policy versions and clause numbers during multi-turn dialogue to avoid context overflow |
recallTopK | Top 6–8 results | Internal policy clauses have strong relevance. Too many recall results cause context redundancy, while too few may miss precise clauses |
similarityThreshold | 0.75–0.85 | Internal policy clauses use precise wording. Balance retrieval accuracy and coverage to avoid missing compliance-related queries |
PARSE_FILE_TIMEOUT_SECONDS | 300 seconds | Internal policy documents are typically lengthy. Reserve sufficient time for chapter splitting and field extraction during parsing |
UPLOAD_FILE_MAX_SIZE | 500 MB | Internal policy archive files may include multi-page attachments or text converted from scanned documents. Support larger file upload requirements |
chunkSize | 800–1200 characters | Internal policies have clear chapter structures. Splitting by standard chunk size preserves clause integrity and improves matching accuracy during multi-turn dialogue |
The parameter values provided on this page are general recommendations for establishing configuration baselines. Actual values are affected by material format, data volume, and business rules. Specific issues require individual analysis, and it is recommended to test on your own samples before finalizing settings.
Three common configuration mistakes
- Phenomenon: A 503 error is returned when uploading internal policy documents on the dialogue page, but backend logs show the file upload was successful. Cause: The
UPLOAD_FILE_MAX_SIZEconfiguration does not match the actual size of internal policy documents, or backend service concurrent upload request thresholds are exceeded, resulting in temporary service unavailability. - Phenomenon: When using a strict question-answering template, content associated with image addresses in internal policies is retrieved, and the prompt indicates no answer was found. Cause: The OCR parsing switch for image content is not configured, or the prompt does not include processing rules for image content, making it impossible to extract compliance clause information from images.
- Phenomenon: When sending consecutive questions during multi-turn dialogue, subsequent requests must wait for previous requests to complete. Cause: The
maxContextconfiguration does not limit the context retention duration for a single dialogue, or session locks are not properly released, resulting in request queuing and blocking.
How to verify correct configuration
- Upload a typical single internal policy document, verify that parsed chapters, clause numbers, and other fields match the original document, and confirm no content is lost.
- Initiate a compliance question-and-answer session with multiple follow-up questions, verify that the context retains the currently referenced policy version information to avoid cross-version confusion.
- Initiate multiple concurrent compliance query requests, confirm that requests can be processed normally in parallel with no queuing or waiting.
- Upload an internal policy document containing image attachments, verify that OCR parsing and content retrieval function correctly.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-14.