What the Data for This Category Looks Like
Internal policy data primarily comes from official documents released by an enterprise’s internal compliance department. These documents include regulatory requirement implementation details, business operation process specifications, job responsibility lists, and more. Updates occur irregularly, triggered by regulatory policy adjustments or internal process optimizations, with no fixed schedule. Documents typically include structured fields such as chapter numbers, clause entries, effective dates, scope of application, and violation disposal clauses. Content is divided using "articles", "paragraphs", and "subparagraphs" as units. Individual document lengths range from several pages to dozens of pages. Some frequently updated policies are synced as an online knowledge base.
Constraints Imposed by These Characteristics on Tool Calling and Plugins
The structured fields and chaptered structure of internal policies require tool calling to support precise retrieval of relevant content by clause number and scope of application. This prevents irrelevant clauses from interfering with responses. The irregular update schedule requires plugins to include an automatic sync mechanism. This ensures that the latest version of policy text is used during calls. The wide range of individual document lengths means some long policies may exceed model limits during context concatenation. The tool calling process must support segmented parsing and context truncation strategies. The presence of violation disposal clauses requires tool calling to accurately link to corresponding violation scenarios, avoiding omission of key constraint content.
Configuration Settings
| Configuration Item | Recommended Value | Rationale |
|---|---|---|
| Recall Count | Top 6–10 | Internal policy clauses are relatively independent. Too many recalls will cause context redundancy, while too few may miss key constraints |
| Similarity Threshold | 0.75–0.85 | Internal policy terminology is highly specialized. A high matching rate is required to ensure retrieved content is strongly relevant to the query scenario |
PARSE_FILE_TIMEOUT_SECONDS | 300 seconds | Individual policy documents may contain large amounts of structured content, leading to long parsing times. The timeout period must be extended |
| Segment Length | 800–1200 characters | Adapts to the context window limits of most models, while retaining complete clause semantics |
| Plugin Sync Cycle | 2:00 AM daily | Adapts to the irregular update rhythm of internal policies, preventing outdated content from being used during calls |
| Context Truncation Threshold | Retain first 15000 characters | Balances long document parsing and model input limits, ensuring core clauses are included |
The parameter values provided on this page are common recommended starting points for configuration. Actual values are affected by material format, data volume, and business rules. Specific issues require case-by-case analysis. It is recommended to test on your own samples before finalizing settings.
Three Common Misconfigurations
- Symptom: An
API_KEY_INVALIDerror is prompted when calling a custom plugin. Cause: Access permissions for the custom secret key are not configured correctly, or the secret key is not bound to the read permission for the corresponding internal policy knowledge base. - Symptom: Tool call results include expired or obsolete policy clauses. Cause: The plugin automatic sync mechanism is not configured, and cached outdated documents are used continuously.
- Symptom: A
500 Internal Server Erroroccurs when parsing long policy documents, and logs show context overflow. Cause: ReasonableSegment LengthandContext Truncation Thresholdare not set, causing concatenated content to exceed model input limits.
How to Verify Correct Configuration
- Manually trigger the plugin sync task, and check that the update time of policy documents in the knowledge base matches the internal release time.
- Enter a job-related compliance query, and verify that the number of retrieved policy clauses matches the configured range of
Recall Count. - Upload a typical long policy document, and check that parsing time falls within the range configured for
PARSE_FILE_TIMEOUT_SECONDS. - Call the tool and review the returned results, confirming that only policy clauses applicable to the current job are included, and that matching meets preset requirements.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-14.