What data for this category looks like
This category of data comes from official operational procedure documents compiled by the enterprise's internal compliance management department. Updates are triggered by adjustments to regulatory policies or internal process optimizations, with no fixed cycle. Documents include applicable positions, step-by-step operational procedures, risk warning nodes, violation accountability clauses, and more. Fields include process number (pure numeric format), effective date (YYYY-MM-DD format), and responsible position (text format). Each document is stored as structured long text, with substantial length.
What constraints these characteristics impose on the "multi-turn dialogue and prompting" link
The step-by-step procedures and multi-node risk characteristics of this category of documents require multi-turn dialogue to support follow-up questions about earlier steps, preventing key links from being omitted in single-turn responses. The non-fixed update cycle requires prompts to reference the effective date field in document metadata, ensuring the latest version of content is retrieved. The rigor of compliance accountability clauses requires prompts to strictly match the original wording of documents, with no unauthorized rewriting. The structured, fielded content requires the dialogue system to identify fields such as process number and responsible position to accurately locate content requested by users.
Configuration settings
| Configuration Item | Recommended Value | Rationale |
|---|---|---|
maxContext | 10000–15000 characters | Operational procedures contain long text step-by-step processes, sufficient context must be retained to support multi-turn step backtracking |
PARSE_CHUNK_SIZE | 800–1200 characters | Adapts to the complete expression length of a single operational procedure step, avoiding splitting that disrupts process logic |
recallTopK | Top 3–5 entries | Accurately matches risk control points and process clauses in procedures, avoiding interference from irrelevant content |
similarityThreshold | 0.75–0.85 | Ensures retrieved document fragments highly match user questions, meeting the rigor requirements of compliance content |
promptTemplate | “Please refer to the latest effective version of 《{document_name}》, combine dialogue context, provide step-by-step answers and mark the corresponding process number, clearly explain any involved risk points” | Adapts to the structured fields of this category of documents, guiding retrieval of the latest version and accurate positioning of process content |
enableHistorySummary | Enabled | Reduces context redundancy in multi-turn dialogue, avoiding exceeding window limits |
The parameter values provided on this page are general recommendations used as a starting point for configuration. Actual values are affected by material form, data volume and business rules. Specific issues require case-by-case analysis. It is recommended to test on your own samples before finalizing settings.
Three common errors
- Phenomenon: Workflow calls return empty conversation logs from yesterday and today. Cause: The
enableConversationLogconfiguration item is not enabled, or the configured log retention duration is shorter than the conversation generation cycle. - Phenomenon: After using the preset prompt to ask a question, the reply does not reference the latest version of the operational procedure content. Cause: The prompt template does not link to the document effective date metadata, resulting in retrieval of outdated document fragments.
- Phenomenon: Unable to backtrack and ask about previous operation steps during multi-turn dialogue. Cause: The
maxContextvalue is too small, exceeding the context window and causing prior conversation content to be truncated.
How to confirm the configuration is properly set
- Upload the latest effective operational procedure document, initiate a question that includes a process number, verify that the reply accurately matches the corresponding clause and marks the effective date.
- Initiate two consecutive step-by-step follow-up questions, verify that the system fully retains context and provides coherent answers to subsequent questions.
- Adjust the
similarityThresholdvalue, test retrieval results across different thresholds, confirm that matching accuracy meets the rigor requirements for compliance content. - View system logs, confirm that conversation records are generated normally and no loss occurs.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-14.