Form and Interaction for Trading Rule Customer Service

Trading rule data is sourced from official trading detail documents published by licensed financial institutions. Updates are rolled out irregularly

What This Category’s Data Looks Like

Trading rule data is sourced from official trading detail documents published by licensed financial institutions. Updates are rolled out irregularly alongside regulatory policy adjustments and business process optimizations. Most documents are structured, chapter-based text, including modules such as trading variety scope, declaration rules, fee standards, and settlement processes. Fields cover trading codes, single-transaction limits, fee ratios, execution time limits, and more. Units include percentages, yuan, shares, calendar days, and other standard units.

Trading rule data sources are scattered, and updates follow no fixed cycle. This requires the interaction link to support batch import of multi-source documents and incremental synchronization verification. Documents have many chapters and complex fields. The interaction process must preset input verification rules for corresponding fields based on different trading varieties, to avoid unit mismatches and parameter overlimits. At the same time, long document queries must support precise positioning to target chapters, preventing users from searching through redundant content and improving interaction efficiency.

How to Set Configurations

Configuration ItemRecommended ValueRationale
PARSE_FILE_TIMEOUT_SECONDS600 secondsTrading rule documents are usually lengthy, so sufficient time must be reserved for structured parsing
RECALL_TOP_NTop 8–12 entriesTrading rules have dense fields. Recalling too much content increases interaction burden, while recalling too little fails to cover complete rules
SIMILARITY_THRESHOLD0.75–0.85Differentiate the match degree between user queries and trading rules, avoiding low-match results interfering with customer inquiries
AUTO_UNIT_CONVERTEnabledTrading rules include multiple units (percentages, yuan, shares). Automatic conversion reduces user input errors
INCREMENTAL_SYNC_INTERVAL2:00 AM dailyAdapt to irregular updates from regulatory policies. Daily synchronization ensures the timeliness of rule data
UPLOAD_FILE_MAX_SIZE1000 MBAccommodate multiple complete trading rule documents and support batch import

The parameter values provided on this page are common starting points for configuration. Actual values are affected by material form, data volume, and business rules. Specific issues require case-by-case analysis. It is recommended to test on your own samples before finalizing settings.

Three Common Misconfigurations

  • Phenomenon: A 400 status code is returned when calling the model, triggered only when the input contains specific transaction-related numbers such as "350". Cause: No reasonable SIMILARITY_THRESHOLD is set, leading to irrelevant fragments being recalled. This, combined with exceeding the model's input context limit, causes the error.
  • Phenomenon: After importing trading rule documents, the units of some fee and limit fields are not automatically aligned. Cause: The AUTO_UNIT_CONVERT configuration is not enabled, or not all unit types appearing in the document are covered.
  • Phenomenon: Trading rules in the knowledge base have not been updated for a long time. Cause: The INCREMENTAL_SYNC_INTERVAL configuration cycle is too long, and no manual trigger synchronization entry is configured, preventing new rules from taking effect in a timely manner.

How to Confirm Configuration is Complete

  • Upload a complete trading rule document, check whether the parsed fields fully cover the trading variety, fee, and declaration rule modules of the original document.
  • Enter a query containing specific transaction parameters, verify whether the match degree of the recalled results conforms to the preset SIMILARITY_THRESHOLD range.
  • Manually trigger an incremental synchronization, check whether the rules in the knowledge base are updated to the latest version.
  • Simulate a query containing different units, confirm that the system automatically completes unit conversion to avoid input errors.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-14.