What the Data for This Category Looks Like
The data for IT service intelligent due diligence reports primarily comes from service provider public qualification documents, operation and maintenance service ledgers, third-party compliance audit reports, and client-side service execution records. The data update rhythm is adjusted according to project delivery cycles. A single due diligence report is only resynchronized when the service scope changes or compliance standards are updated. The document structure is fixed, including four modules: service provider qualification verification items, service performance details, compliance risk list, and rectification priority. Fields include standardized measurement items such as service cycle (unit: year), compliance adherence rate (unit: %), average response time (unit: hour), and rectification completion rate (unit: %).
Constraints for Deployment and Upgrade
The multi-source data attribute of IT service intelligent due diligence reports requires configuring authentication parameters for multi-data source connection and data format verification rules during deployment, to avoid cross-source data format incompatibility. The fixed document structure and standardized fields require pre-configuring field mapping templates to reduce manual adjustment costs during import. The dynamically updated data rhythm per project requires retaining a configuration entry for dynamic synchronization frequency during upgrades, to avoid forced overwriting of existing project-level synchronization rules. The encrypted storage requirement for compliance-related fields requires configuring the sensitive data encryption module during deployment, to ensure compliance with industry data security requirements.
Configuration Settings
| Configuration Item | Recommended Setting | Rationale |
|---|---|---|
PARSE_FILE_TIMEOUT_SECONDS | 600 seconds | IT service due diligence reports typically include multiple pages of compliance details and ledger data. Single-file parsing takes a long time; 600 seconds covers parsing requirements for most large-sized reports |
UPLOAD_FILE_MAX_SIZE | 1000 MB | Complete IT service due diligence reports may include large-volume files such as attachment ledgers and audit scan results. 1000 MB meets upload requirements for most projects |
SYNC_DATA_INTERVAL | 7200 seconds or calibrated via actual testing | The update frequency of due diligence reports is adjusted according to project delivery cycles. A fixed interval cannot adapt to all scenarios; manual adjustment by administrators is supported |
FIELD_MAPPING_VALIDATE | Enabled | IT service due diligence report fields have a high degree of standardization. Enabling verification avoids field missing or format errors during import |
AUDIO_TRANSCRIPTION_ENABLE | Enabled and dependent on locally deployed speech-to-text service | Some due diligence reports include voice interview summaries. Normal calls to the service must be ensured after upgrade |
IFRAME_EMBED_ALLOWED_ORIGINS | ["https://your-domain.com"] | Restricting embedded sources after intranet deployment maps to the external network avoids cross-domain issues causing page blanking |
The parameter values provided on this page are common starting points for configuration. Actual values are affected by material form, data volume, and business rules. Specific issues require case-by-case analysis. It is recommended to test on your own samples before finalizing settings.
Three Common Configuration Mistakes
- Phenomenon: After embedding the deployed service page via iframe, the page displays blank. Direct access to the external network address loads normally. Cause: The
IFRAME_EMBED_ALLOWED_ORIGINSparameter is not configured, or the embedded source is not added to the allowed list, triggering cross-domain interception. - Phenomenon: After upgrading to version 4.8.17, the speech transcription function cannot be called normally, returning a POST /v1/audio/transcriptions HTTP error. Cause: The original environment variable configuration for the speech service was not retained during the upgrade, or the linkage entry for third-party transcription services is disabled by default in the new version.
- Phenomenon: An error indicating field format error is prompted when importing a due diligence report, and parsing cannot be completed. Cause: The
FIELD_MAPPING_VALIDATEverification switch is not enabled, or the custom mapping rule does not match the standardized fields of the due diligence report, resulting in failed data import.
How to Verify Successful Configuration
- Upload a single maximum-size due diligence report file, check whether the parsing progress completes within the preset timeout period, and confirm that the parsing timeout configuration is effective.
- Configure the allowed sources for iframe embedding, embed the page via the corresponding domain name, verify that the page loads normally with no cross-domain errors, and confirm that the embedded source configuration is correct.
- Trigger a data synchronization task, check whether the synchronized fields match the preset mapping rules, and confirm that the field mapping verification logic is running normally.
- Call the speech transcription interface, verify that the returned results meet expectations, and confirm that the speech transcription function configuration and dependent service status are normal.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-14.