What This Category’s Data Looks Like
Logistics marketing data primarily originates from transportation management systems (TMS) and warehouse management systems (WMS) of logistics companies connected to financial institutions. It also includes customer shipping interaction records submitted by logistics companies.
Two update cycles apply to the data:
- Real-time data such as waybill in-transit status and customer shipping frequency updates every 15 minutes.
- Static data such as outlet layout and service commitments updates once a month.
Most marketing documents use structured tables. A single marketing material document typically includes these fields: waybill number, sender/recipient information, weight (unit kg), volume (unit m³), service commitment, current transport node, fee breakdown, and customer historical shipping routes. Some batch marketing documents combine dozens to hundreds of waybill data entries.
Constraints Imposed on Multi-turn Dialogue and Prompt Engineering
Multi-turn dialogue must filter redundant historical information for logistics data, due to its real-time nature. Retain only valid waybill context from the most recent 3 entries. This prevents outdated in-transit node data from interfering with current dialogue logic.
Logistics data has many fields with clear associated units. Prompts must enforce standard units for all fields. This avoids errors in marketing content caused by unit confusion.
Batch waybill documents have large data volumes. The multi-turn dialogue context window must adapt to the maximum data volume per single call. This prevents response timeouts caused by data overload.
Marketing content must align with customer historical shipping preferences. Prompts must explicitly call customer historical shipping fields. This ensures generated marketing content matches actual customer needs.
How to Set Configurations
| Configuration Item | Recommended Value | Rationale |
|---|---|---|
maxContext | Last 8 dialogues + last 3 waybill data | Logistics data includes real-time dynamic fields. Retaining too much historical dialogue introduces redundant information. Limiting context length avoids confusion with current logistics nodes |
RECALL_TOP_K | Top 5 matching data | Logistics data has multi-dimensional fields. Too many recall results interfere with prompt logic. 5 entries cover core marketing reference information |
PARSE_FILE_TIMEOUT_SECONDS | 300 seconds | Logistics batch waybill files usually contain large amounts of structured data. 300 seconds supports complete parsing duration |
UPLOAD_FILE_MAX_SIZE | 200 MB | Logistics batch marketing documents usually have large single-file sizes. 200 MB covers upload needs for most scenarios |
Similarity threshold | 0.72 | Matching logistics customer shipping preferences requires balancing precision and recall rate. 0.72 filters irrelevant non-target route data |
rerank_top_n | Top 3 reranked results | Logistics data has strong field relevance. Retaining 3 results after reranking ensures recommended marketing content aligns with user needs |
The parameter values provided on this page are common starting points for configuration. Actual values are affected by material format, data volume and business rules. Specific issues require specific analysis. It is recommended to test on your own samples before finalizing settings.
Three Common Misconfigurations
- Phenomenon: A POST request to delete dialogue records returns an abnormal status code, and the deletion operation cannot be completed. Cause: The correct dialogue ID parameter is not carried, or the request header does not include a valid API key.
- Phenomenon: After uploading a batch waybill file, the parsing result is empty or has missing fields. Cause:
UPLOAD_FILE_MAX_SIZEis not configured to adapt to large files, or the file format exceeds the range supported by the system. - Phenomenon: Attempting to use an external document link as a knowledge base data source fails to read content normally. Cause: Authorized access permissions for external documents are not configured, or the link format does not meet system requirements.
How to Verify Proper Configuration
- Send a POST request to delete dialogue records. Check that the returned status code matches the configured API authentication rules. Confirm the operation completes normally.
- Upload a preset logistics batch document. Check that parsed data fields match the preset data source structure. Ensure no fields are missing or incorrect.
- Enable the You May Also Ask feature. Send multi-turn logistics-related queries. Check that recommended questions match the current logistics scenario.
- Attempt to use an external document link as a knowledge base data source. Check that content loads normally. Confirm authorization configurations are correct.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-14.