Petition Matter Handling: Request Consultation and Response — HTTP Interface and External Systems

Petition Matter Handling: Request Consultation and Response — HTTP Interface and External Systems

What this category of data looks like

Data sources for this category include the national petition information system, local petition systems, the 12345 citizen hotline platform, grassroots governance platforms, and historical petition archives. The update frequency is daily. Associated daily documents include petition registration forms, acceptance notices, transfer and assignment notices, handling opinions, review and re-examination applications, and resolution plans. Data fields include information about the requesting party, request content, acceptance number, handling status, responsible unit, handling progress, and more. All fields follow the general format for petition business, with no additional custom statistical units.

Constraints Imposed by These Characteristics on HTTP Interfaces and External Systems

Multi-source data access requires the interface to support request formats and authorization rules from different petition business systems, and to be compatible with field mapping logic for multiple document types. The daily update frequency requires the interface to support incremental pull mechanisms to avoid resource consumption from full synchronization. Structural differences across different documents require the interface to perform standardized validation on received petition data fields, ensuring core fields such as request content and acceptance number are complete. Handling errors can cause repeated petitions, petitions submitted beyond the appropriate hierarchy, and similar issues. The interface must have clear error return and retry mechanisms to ensure the reliability of data flow.

How to Configure Settings

Reference only; verify against the target FastGPT release and deployment documentation.

Configuration ItemRecommended ValueRationale
Interface timeout period600 secondsAdapts to the standard response duration of petition business systems, preventing data synchronization interruptions caused by excessive waiting time
Authorization configurationSystem key with Bearer prefixComplies with the interface security specifications of most petition business systems, ensuring data transmission security
variables mapping rulesMatch standard fields of petition documentsEnsures petition data pulled from external systems can be correctly mapped to the application's context variables
responseData parsing methodExtract a subset of core business fieldsStandardizes the processing of petition data formats returned by different systems, unifying internal usage structures
Retry strategyRetry 2 times after failure, with a 30-second intervalAddresses temporary interface call failures caused by network fluctuations, ensuring data synchronization integrity
Single pull limit1000 entriesAdapts to the single data return limit of petition business systems, avoiding interface overload

Three Common Configuration Mistakes

  • A 401 Unauthorized status code is returned after the interface is called. The core cause is that the key format in the Authorization header is not correctly configured, and does not match the security verification rules of the petition business system.
  • Data fields pulled by the interface are empty. The cause is that the variables mapping rules are not configured according to the standard fields of petition documents, resulting in structured data returned by the external system failing to correctly match the application context.
  • Interface calls time out. The cause is that a reasonable timeout period is not set, exceeding the default response duration of the petition business system, leading to connection interruption.

How to Confirm the Configuration Is Correct

  • The test interface is invoked, and the returned responseData field is checked to confirm it includes core fields of documents such as petition registration forms and acceptance notices.
  • Daily incremental data synchronization is simulated, and the interface is checked to confirm it only pulls newly added petition data for the current day, with no repeated pulls.
  • An interface call failure is triggered, and checks are performed to confirm the configured retry strategy automatically retries, and that data synchronization completes normally after the retry.
  • The Authorization header configuration is checked to confirm it completely matches the key format of the connected petition business system.

The values provided here are common starting points and should be measured against the reader's own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.