Administrative Service Item Catalog and Service Guide Maintenance: Inquiry and Response — Document Parsing and Chunking

Administrative Service Item Catalog and Service Guide Maintenance: Inquiry and Response — Document Parsing and Chunking

What the data for this category looks like

Daily documents for this category include basic administrative service item catalogs, implementation lists, service guides, standard material catalogs, and flowcharts. Data sources include the national basic administrative service item catalog, administrative licensing item list, power and responsibility list, and local administrative service item databases. Update frequency is typically monthly. Most documents combine structured tables and formatted text, with fixed fields including item name, acceptance conditions, application material list, handling process, and more. Some documents include cross-department collaborative power and responsibility association information.

What constraints apply to the document parsing and chunking step

Batch documents updated monthly require stable, reusable parsing logic to avoid reprocessing historical stored data. Documents that mix structured tables and formatted text need chunk boundaries adapted to different content types. This prevents splitting cross-field associated information, such as separating acceptance conditions from their corresponding application materials into different chunks. Standardized documents with fixed fields must retain full field integrity, and must not damage core associated content like item names and handling processes. Cross-departmental power and responsibility association information must avoid broken associations caused by cross-document chunking, to ensure associated entries remain traceable after chunking.

How to configure settings

Configuration ItemRecommended SettingRationale
chunkSize800–1200 charactersAdapts to the average length of paragraphs in administrative documents, such as item descriptions and acceptance conditions, and avoids splitting core associated content
chunkSplitterSplit by paragraph + headingMatches the formatted heading hierarchy of administrative documents, and retains the integrity of chapters and fields
customPdfParseEnable structured extractionAdapts to the format of tables and flowcharts in administrative documents, and avoids losing table fields and process nodes from plain text parsing
PARSE_FILE_TIMEOUT_SECONDS600 secondsAddresses parsing time for large batches of administrative documents, and prevents parsing tasks from being interrupted mid-process by timeouts
UPLOAD_FILE_MAX_SIZE1000 MBSupports batch importing of full item documents updated monthly, without needing to split files for single batch imports
chunkSettingModeManual configurationFor standardized administrative documents with fixed fields, manually adjust chunking rules to retain full field association integrity

Three common mistakes

  • After the total chunk count exceeds 3000, the interface displays an index loading failure prompt or parsing task status abnormality. Cause: Files were not split according to the scale of monthly updated batch documents, exceeding the system's per-file chunk limit.
  • After upgrading FastGPT v4.17.0, uploading existing CSV-format service guide documents triggers a chunk failure error. Cause: Legacy configurations did not adapt to the new version's CSV field verification logic, and the corresponding switch for CSV structured parsing was not enabled.
  • After integrating a third-party document parsing tool, uploading administrative documents with tables and flowcharts results in missing table content or messy formatting in parsing results. Cause: Parsing templates adapted to administrative document formats were not configured, causing structured content to be misclassified as plain text.

How to verify correct configuration

  • Upload a single typical service guide document, view the parsed chunk list, and confirm that core fields are not split into different chunks.
  • Batch import test documents updated monthly, check the timeout status of parsing tasks, and confirm that the PARSE_FILE_TIMEOUT_SECONDS setting meets actual time requirements.
  • View chunk count statistics, confirm that per-file chunk count does not exceed the system default or manually set threshold, to avoid abnormalities in subsequent indexing steps.
  • After testing integration with a third-party parsing tool, upload a document containing tables and flowcharts, and confirm that structured content is fully extracted and correctly chunked.

The values provided are common starting points, and should be evaluated against your own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.