What the data for this category looks like
Data sources for this category include the national petition information system, local petition systems, the 12345 citizen hotline platform, grassroots governance platforms, and historical petition archives. The update frequency is daily. Core documents cover petition registration forms, acceptance notification letters, transfer and assignment letters, handling opinions, review and re-review applications, and resolution plans. Fields include request subjects, matter content, handling progress, responsible units, reply opinions, review and re-review results, and additional relevant details. A single entry contains full-process information for a petition matter handling workflow.
What constraints these characteristics impose on the tool calling and plugins workflow
Data sources span multiple government systems. Plugins must be configured with multi-interface connection rules to adapt to the call formats of different systems. The daily update frequency requires the plugin trigger mechanism to support scheduled pulling, to avoid missing newly added petition matters on the same day. Fixed-format business documents require the tool parsing module to match the standard field structure of petition business. Without this matching, valid information required for ledgers cannot be accurately extracted. Full-process handling data requires tool calling to cover matter identification, responsibility coordination, opinion issuance, and other links, to assist with ledger summary and report generation.
How to set configurations
| Configuration Item | Recommended Setting | Rationale |
|---|---|---|
toolChoice | auto | Adapts to dynamic calling requirements across multiple data sources, automatically selects appropriate petition system interfaces |
functionCall | enabled | Supports calling petition business interfaces to obtain real-time handling data, meeting ledger summary needs |
| Plugin timeout duration | 600 seconds | Reserves sufficient response time when connecting to multiple government systems, preventing call interruptions due to interface delays |
| Number of entries returned per single call | Top 20 entries | Adapts to the daily updated volume of petition data, avoiding system performance impact from overloaded single calls |
| Document parsing template | Match standard petition business document formats | Matches the fixed document structure of petition matters, ensuring accurate extraction of ledger fields |
| Plugin trigger frequency | 2:00 AM daily | Adapts to the daily data update rhythm, ensuring ledger summary uses the latest data |
Three common configuration mistakes
- A 401 status code is returned when calling petition system interfaces. Cause: The plugin's access key is not configured correctly, or the key's permissions do not cover the petition data reading scope.
- Tool calling returns empty ledger fields. Cause: The fixed field structure of petition business documents is not matched, causing the parsing module to fail to extract valid information.
- Plugin calling times out and is interrupted. Cause: No reasonable timeout duration is set, and the request is terminated after exceeding the system's default threshold.
How to confirm the configuration is complete
- Manually trigger plugin calling to check if petition matter data for the current day can be pulled from the specified petition systems.
- Verify that the fields returned by tool calling match the standard fields of petition business documents, ensuring accurate ledger information.
- Simulate concurrent calls across multiple interfaces to check for permission errors or timeout exceptions, confirming configuration stability.
- Check the FastGPT v4.17.0 plugin calling logs to confirm there are no failed records in the key verification step.
The values provided here are common starting points, and should be measured against the reader's own samples.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.