What This Category's Data Looks Like
The core data of this category includes basic government service item catalogs, implementation lists, service guides, standard material catalogs, and flowcharts. Data is primarily sourced from the national basic government service item catalog, administrative licensing item list, power and responsibility list, and local government service item databases, with a monthly update frequency. Documents primarily use structured fields, including fixed fields such as item name, acceptance conditions, and application material list. Some local jurisdictions add local characteristic service rules. Data must remain consistent with higher-level catalogs to avoid caliber deviations.
Constraints on Multi-turn Dialogue and Prompt Engineering
Decentralized data sources and the requirement to maintain hierarchical consistency mean multi-turn dialogue must track the unique identifier of the currently maintained item. This avoids caliber deviations caused by cross-version references. The monthly update frequency requires the dialogue system to quickly load the latest version of the item database data, and avoid reliance on outdated caches. A large number of structured fields must be strictly matched. Prompt engineering must clearly limit calls to only the policy basis of the corresponding fields, and must not generate unincluded rules. Multi-turn dialogue must retain the item ID currently being maintained by the user. This ensures the context is associated with the policy basis of the same item, and avoids confusion between different entries.
Configuration Settings
Reference only; verify against the target FastGPT release and deployment documentation.
| Configuration Item | Recommended Approach | Rationale |
|---|---|---|
chatId | Bind to the unique identifier of the currently maintained item | Ensure multi-turn dialogue context is associated with the same government service item, avoid confusion between different entries |
messages | Retain the last 20 rounds of dialogue context | Cover the complete operation flow for a single maintained item, while controlling context length to avoid overflow |
variables | Preset item database version and higher-level catalog number variables | Quickly locate policy data for the corresponding cycle, reduce ineffective retrieval scope |
| Context window length | 8000–12000 characters | Adapt to complete content loading of multiple service guides and policy documents |
| Single retrieval limit | Top 5–10 entries | Adapt to the number of policy basis associations for a single service guide |
| Session timeout period | 3600 seconds | Cover the complete operation cycle for a single maintained item |
Three Common Configuration Errors
- Forced citation prompt displayed at the end of responses, cannot be hidden directly. Phenomenon: A fixed citation annotation appears at the end of responses after triggering Q&A, and cannot be canceled via interface operations. Cause: The global citation display switch is not turned off, or a custom hiding rule for government document scenarios is not configured.
- Dialogue returns "No permission to operate this conversation record" error. Phenomenon: A red permission error pop-up appears when opening a specified session, making continued dialogue impossible. Cause: The government item bound to
chatIdis not within the current user's permission range, or themessagescontext was not refreshed after session timeout. - Clicking the quick reply button does not directly send the preset question. Phenomenon: After clicking the preset "Compare Higher-level Catalog" button, only the instruction is filled into the input box, and manual clicking send is required to submit. Cause: The automatic send configuration for quick replies is not enabled, or the
messagesparameter is not correctly bound to pass the preset instruction.
How to Verify Proper Configuration
- Initiate a multi-turn dialogue for a single government service item, check if
chatIdupdates automatically when switching items, to ensure correct context association. - After triggering Q&A, check the citation display status at the end of the response, to confirm it matches the preset enable or hide configuration.
- Click the preset quick reply button, check if the preset instruction is sent automatically without manual confirmation to submit.
- Call the dialogue API for testing, check if the
variablesparameter can be correctly passed to load policy data for the specified cycle.
The values listed above are common starting points, and should be evaluated against the user's own samples.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.