What Data for This Category Looks Like
Document data for basic telecommunications operations mainly comes from operation and maintenance ticket systems, billing and settlement systems, customer service ledgers, and network quality reports. Data update cycles are split into real-time and daily categories. Tickets and fault records are generated in real time, while monthly billing reports are synchronized and updated daily. Document structures include fields such as ticket number, customer entity information, fault duration, billing cycle, and network indicator values. Units include minutes, yuan, GB, number of responses, and more. Some documents require association with specific base station IDs and bandwidth parameters.
What Constraints These Characteristics Impose on Tool Calling and Plugins
Real-time ticket and fault data requires tool calling response delays to be kept within a reasonable range, otherwise real-time document generation cannot be supported. Multi-source heterogeneous data requires plugins to adapt to API authentication and return formats of different systems to avoid data parsing failures. Fields include specific units and exclusive identifiers, so clear parameter matching rules must be defined during tool calling to prevent generated content from failing to meet business specifications due to unit conversion errors or missing identifiers. Batch monthly report processing requires limiting the number of documents called per single request to avoid context window overflow.
How to Configure Settings
Reference only; verify against the target FastGPT release and deployment documentation.
| Configuration Item | Recommended Setting | Rationale |
|---|---|---|
toolChoice | auto | Adapts to all types of document generation scenarios, automatically selects the most appropriate tool calling logic |
functionCall | Enabled | Enforces structured return of tool calling parameters, aligns with standardization requirements for telecommunications business fields |
| Plugin Timeout | 30–60 seconds | Matches the generation rhythm of real-time ticket data, prevents document generation from being interrupted due to excessive waiting time |
| Maximum Documents per Call | First 10 entries | Controls context window usage, fits batch processing scenarios for monthly reports |
| Plugin Request Body Size | 200–500 KB | Adapts to transmission limits of basic telecommunications operation system APIs, prevents requests from being blocked |
| Context Window Reserve | 1200–1500 token | Aligns with content length of telecommunications business documents, avoids context overflow |
| Parameter Format Validation | Enabled | Matches unit and identifier rules for telecommunications business fields, prevents format errors in generated content |
Three Common Misconfigurations
- Symptom: Image URLs returned by the plugin cannot be displayed in the generated document, only plain text links are shown. Cause: The content rendering switch was not enabled in the plugin configuration, so multimedia links returned by the tool were not parsed into displayable formats.
- Symptom: Connection timeout errors occur when calling a local MCP service. Cause: The correct local service address and port were not filled in the plugin configuration, or network access permission for the corresponding port was not enabled.
- Symptom: Results returned by tool calling are inconsistent with those obtained by directly using LLM function call. Cause: Parameter validation rules for
functionCallwere not configured correctly, leading to differences between FastGPT's processing logic for structured data returned by the tool and native calls.
How to Confirm Proper Configuration
- Upload a real ticket document for basic telecommunications operations, trigger the document generation task, and check if correct parameter calling records are displayed in the tool calling logs.
- Review the generated document content to confirm that all included business fields fully match the units and identifiers of the original data.
- Test calling a local MCP service or external API plugin to confirm that returned results can be correctly embedded into the document and displayed in the expected format.
- Adjust the plugin timeout parameter, simulate a timeout scenario, and check if the system triggers retry or error reporting logic according to the configured settings.
The values provided are common starting points and should be measured against the reader's own samples.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.