Business Process Guidance for Pension, Work Injury, and Unemployment Benefit Verification: Knowledge Base Retrieval and Recall

Business Process Guidance for Pension, Work Injury, and Unemployment Benefit Verification: Knowledge Base Retrieval and Recall

What data belongs to this category

Core data for this category originates from social insurance management systems, personal benefit records, labor relations and work injury identification systems, and the electronic social security card platform. Data updates occur daily. Daily supporting documents include benefit application forms, payment period certificates, retirement approval forms, work injury identification materials, and unemployment insurance benefit application materials. Data fields cover benefit type, payment period, qualification assessment results, applicant identity information, and related categories. Units include dimensions directly tied to benefit calculation such as month and instance. Most individual documents combine structured forms and unstructured certification materials.

Constraints on knowledge base retrieval and recall

The multi-system data sources and daily update frequency for this category require the knowledge base retrieval and recall link to support incremental synchronization mechanisms. This ensures recalled content reflects the latest management rules and personal benefit records. Documents include both structured forms and unstructured certification materials. Retrieval must balance precise field matching and full-text semantic association to avoid confusing calculation requirements for different benefit types. Data fields focus on payment period, qualification assessment results, and other content related to benefit calculation. Recalled content must stay strictly within the benefit verification scope. Unrelated business content such as social insurance participation registration must not be included, as this may cause process guidance deviations.

How to configure settings

Reference only; verify against the target FastGPT release and deployment documentation.

Configuration ItemRecommended ValueRationale
similarity0.75–0.85Meets the strict relevance requirements for this category, and avoids recalling unrelated social insurance participation content
limitTop 6 entriesControls the number of recalled results per request, adapting to the narrow-scope retrieval needs of benefit verification business
searchModehybridCombines structured field matching and full-text semantic retrieval, covering different retrieval scenarios for forms and certification materials
usingReRankEnabledPerforms secondary sorting on recalled results to improve the display priority of highly relevant content
datasetSearchUsingExtensionQueryEnabledAutomatically expands colloquial user inquiries into standard business terms, adapting to the professional expression habits of social insurance management
collectionIdsBind the exclusive knowledge base collection for this categoryEnsures the retrieval scope only covers documents related to benefit verification, avoiding interference from cross-category content

Three common misconfigurations

  • Phenomenon: An error stating no knowledge base is selected appears during external calls or interface chat, but local debugging preview results work normally. Cause: The production environment knowledge base collection ID is not correctly bound, so the call chain cannot connect to the configured exclusive dataset.
  • Phenomenon: Recalled results include unrelated business content such as social insurance participation registration and payment query. Cause: The retrieval scope is not limited via collectionIds, so the retrieval covers document libraries outside this category.
  • Phenomenon: Outdated benefit calculation rules appear in retrieval results. Cause: Daily incremental synchronization configuration is not enabled, so knowledge base data is not updated with the latest management requirements.

How to confirm successful configuration

  • View the knowledge base synchronization log to confirm the daily incremental synchronization task runs normally.
  • Call the retrieval interface, pass test questions related to benefit verification, and verify that the associated collection of recalled results matches the exclusive knowledge base.
  • Adjust the similarity parameter range, compare the relevance of recalled results across different thresholds, and select the value that meets business requirements.
  • After enabling usingReRank, compare result sorting before and after enabling to confirm the re-ranking function is active.

The values provided here are common starting points and should be measured against the reader's own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.