What data for this category looks like
Business processing data for government and enterprise informatization services comes primarily from existing process configurations in government service halls and internal government-enterprise business systems, plus user-submitted processing records. Data is updated based on the frequency of newly launched business items or process adjustments, with no fixed cycle. The core of the data is structured forms, which include fields such as processing item code, required material list, processing time limit, and acceptance window. Most field units are common government affairs scenario units, such as piece, copy, and working day.
What constraints these characteristics impose on forms and interactions
The structured form features of government and enterprise business processing require that forms and interactions strictly match fixed fields of government affairs items, and non-essential items cannot be added or deleted arbitrarily. Business data from cross-system sources requires interactions to support real-time verification of material compliance with external systems, to prevent users from submitting invalid information. The requirement for process rigor in government affairs scenarios means that required form fields and format verification rules must fully align with business specifications. The system must also support dynamic linkage of the processing time limit field to display the remaining processing cycle in real time.
How to configure settings
| Configuration Item | Recommended Approach | Rationale |
|---|---|---|
formInput | Bind to standardized fields of government affairs forms, enable required item verification | Match fixed processing requirements of government and enterprise businesses, prevent omission of necessary processing information |
userSelect | Set as single-select group, bind to fixed acceptance channel options | Government affairs processing usually limits compliant acceptance paths, prevent selection of non-official channels |
| Form format verification rules | Match field formats of government affairs items, such as unified social credit code, mobile phone number format | Ensure submitted data complies with verification standards of government affairs systems, reduce return rate |
| Interaction response threshold | 500 milliseconds | Adapt to government users' requirements for interaction response speed, avoid wait timeouts |
| Audio and video embedding restrictions | Only allow embedding government-publicized processing guidance content, file size no more than 100 MB | Control compliant content scope, prevent non-government affairs content from being embedded in process guidance |
Three common configuration mistakes
- Symptom: Manually entering a video tag at a specified reply node results in no rendering, only the original tag code is displayed. Cause: The rich text rendering switch of FastGPT v4.17.0 or later is not enabled, or the embedded audio and video has not passed compliance verification.
- Symptom: Knowledge base variables passed when calling a workflow cannot be correctly referenced by the [Knowledge Base Search] node. Cause: The input parameter configuration of the workflow is not set to a variable type that can be passed by external APIs, or the variable name does not fully match the node configuration.
- Symptom: After workflow A calls workflow B, the node after the [User Selection] node in workflow B does not execute. Cause: The [User Selection] node is not configured with automatic continue execution logic, or the switch to wait for the child workflow to complete is not enabled when calling the workflow.
How to confirm configuration is complete
- A test form is submitted, and checks are performed to confirm whether a corresponding prompt appears when required fields are empty, and whether verification rules match government affairs field formats.
- After the
userSelectnode is configured, the interaction interface is checked to confirm that only preset compliant acceptance channel options are displayed, with no additional non-official options. - After audio and video content is embedded, the process guidance page is previewed to confirm that the audio and video can load and play normally, and that the content complies with government affairs compliance requirements.
- A workflow call is simulated, test variables are passed, and checks are performed to confirm whether the [Knowledge Base Search] node correctly references the passed variable parameters.
The values provided are common starting points and should be validated against samples from the actual use case.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.