Business Process Guidance for Coal-Electric Integration: Multi-turn Dialogue and Prompting

Business Process Guidance for Coal-Electric Integration: Multi-turn Dialogue and Prompting

What the data for this category looks like

Coal-electric integration business data originates from three core systems: mine mining scheduling systems, power production monitoring platforms, and cross-unit business approval systems. Data update rhythms are split into two categories: real-time and scheduled. Scheduling and monitoring data updates in real time as business operations occur. Business approval report data synchronizes daily on a scheduled basis. The document structure includes three types: structured business forms, unstructured approval attachments, and process node description documents. Core fields include mine number, mining volume, power generation volume, approval status, and processing time limit. Corresponding units are tons, kilowatt-hours, and days respectively.

The mixed data feature of structured forms and unstructured documents requires multi-turn dialogue to first clarify the business type. It then guides users step-by-step to provide corresponding field parameters. This avoids asking for too much information at once, which can cause interaction interruptions. Real-time updated scheduling data requires limiting the effective duration of conversation context. This prevents expired data from being called, which affects the accuracy of process guidance. Multi-node process description documents require prompts to match the current processing node in sequence. This ensures each dialogue round only outputs operation requirements for the current step, avoiding confusion between process nodes in multi-turn history.

How to set configurations

Configurations under FastGPT v4.17.0 are listed below:

Configuration ItemRecommended Value RangeRationale
Chunk length800–1200 charactersAdapt to the paragraph length of coal-electric business documents, avoiding splitting that breaks complete process node descriptions
Overlap length150–200 charactersRetain cross-block process association information, ensuring coherent process logic during multi-turn dialogue
Single search limitTop 5 entriesMatch the number of associated approval documents common in coal-electric business, filtering out irrelevant content interference
Maximum context length4000–6000 tokensCover the full multi-turn dialogue history for a single business processing task, preventing context overflow
User session timeout1800 secondsMatch the average processing time of coal-electric business, avoiding premature session termination
variables bindingMap by business fieldsBind exclusive fields such as mine number and power generation volume, ensuring accurate data calls during dialogue

Three common errors

  • The conversation API returns a 422 status code. Cause: The messages parameter format is non-compliant. Examples include missing the role field, empty content, or variables not binding required business fields.
  • Conversation records and data are mixed across different users. Cause: chatId is not used correctly to distinguish independent sessions, or a shared key is not bound to a user-specific context identifier.
  • Process steps returned by the dialogue lack key nodes. Cause: Chunk length is set too short, splitting complete process node descriptions and leading to loss of key information in the context.

How to confirm the configuration is correct

  • Enter required coal-electric business fields, such as mine number and processing type, and check if the dialogue correctly retrieves corresponding business data.
  • Initiate a multi-turn dialogue, then continue interacting after a 10-minute interval, and check if the session has not been terminated prematurely.
  • View interface logs, and confirm that the variables parameter has correctly passed the bound business fields.
  • Test different business scenarios, and check if the returned process steps cover all complete processing nodes.

The values given are common starting points and should be measured against the reader's own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.