What this category of data looks like
Data related to power grid enterprise business handling processes comes from three types of data sources: marketing business management platform, 95598 power customer service hotline system, and dispatch operation platform. Data is synchronized to associated systems within 10 minutes after business submission. Status is updated immediately after completion. Data documents include two categories: structured work order fields and unstructured attachments. Structured fields include work order number, business type, processing node, required material list, processing time limit, user contact information, and other items. Enumerated fields such as processing link status use fixed enumerated values. Unstructured attachments are mostly power application drawings, qualification certification documents, and similar items. Common formats are xlsx, pdf, and jpg.
What constraints do these characteristics impose on the tool calling and plugins link
Structured enumerated fields of power grid business handling data require that function parameters for tool calling must match fixed value ranges. This prevents interface errors caused by passing invalid parameters. High-frequency real-time updated data requires that tool calling must be configured with short-cycle data source synchronization, or directly call real-time interfaces to obtain the latest status. Fixed formats and structures of unstructured attachments require that plugins must adapt to the xlsx templates commonly used in power grid business. Otherwise, material content cannot be parsed correctly. Fixed business handling processes require that tool calling must be triggered by node, and the execution logic must be bound to the work order status. This avoids disordered calls across nodes.
How to configure
Reference only; verify against the target FastGPT release and deployment documentation.
| Configuration Item | Recommended Setting | Rationale |
|---|---|---|
toolChoice | auto | Adapt to the multi-step process of power grid business handling, automatically trigger tool calling for corresponding links |
| Timeout Period | 300–600 seconds | Reserve sufficient response waiting time due to delays in cross-system interfaces within power grid enterprises |
| Attachment Parsing Format Restriction | Only allow xlsx, pdf, jpg | Match the material formats commonly used in power grid business handling, filter invalid attachments |
| Maximum Number of Loop Calls | 3 times | Avoid infinite loops in workflows, conform to the conventional retry logic of business handling |
| Number of Entries Returned per Call | First 10 entries | Adapt to the single-batch query volume of power grid work orders, avoid context overload |
| Knowledge Base Association Configuration | Bind to power grid business knowledge base | Supplement reference content such as policy documents and process details for business handling |
Three common mistakes
- After uploading xlsx-format business application materials, tool calling returns empty results or "attachment parsing failed" error. The cause is that the file parsing plugin adapted to the xlsx templates of power grid business has not been configured, or the plugin has not specified the correct column mapping fields.
- After configuring a loop calling HTTP interface in the workflow, the task continues to execute without terminating. The cause is that the maximum number of loop calls has not been set, or the set maximum value exceeds the reasonable range of the business.
- The associated knowledge base cannot be selected in the tool calling link. The cause is that the binding operation of the power grid business knowledge base has not been completed on the tool configuration page, or the knowledge base has not completed data synchronization.
How to confirm successful configuration
- Upload xlsx-format materials commonly used in power grid business, trigger tool calling, and verify that the structured field content required for the work order is correctly extracted.
- Configure a workflow that loops calling HTTP interfaces, set the maximum number of calls to 3 times, execute a test task, and verify that the task automatically terminates after 3 calls.
- On the tool calling configuration page, verify that the power grid business knowledge base has been bound, and that the knowledge base status shows as synchronized.
- Trigger tool calling matching a business node, and verify that the corresponding internal interface is automatically called and results conforming to business logic are returned.
The values provided are common starting points and should be evaluated against local deployment samples.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.