Railway Operations Service Process Guidance: Document Parsing and Chunking

Railway Operations Service Process Guidance: Document Parsing and Chunking

What the data for this category looks like

Railway operation service documents mainly come from official operation manuals, rule documents exported from ticketing systems, and route update announcements. Their update frequency adjusts with new route openings and new rule releases. Most document structures include fixed process steps, multi-column timetables and fare tables, and embedded images such as station layouts and equipment diagrams. Document fields include train number, station name, travel duration, ticket price, processing time limit, and other items. Units include professional operation terms such as minutes, yuan, and kilometers.

The multi-column tables, embedded images, and professional terminology of railway operation documents create multiple constraints for the parsing and chunking process. Multi-column timetables and fare tables are prone to parsing misalignment, requiring special table recognition logic. Embedded station diagrams need simultaneous extraction of image text and descriptions, to avoid losing image-related information when only text descriptions are identified. Long documents such as national railway operation charts have large single-file sizes and high content volumes, requiring adjustments to chunking and timeout configurations. Professional operation terms such as multiple unit train and ticket seat must be accurately identified, to avoid splitting term-related content during chunking.

How to set configurations

Reference only; verify against the target FastGPT release and deployment documentation.

Configuration ItemRecommended ValueRationale
chunkSize800–1200 charactersRailway service documents mostly contain process steps and tables. This range preserves the complete semantics of a single process step or single table
chunkSplitterSplit by paragraph + titleRailway documents have clear process titles and step paragraphs. This splitting method avoids splitting cross-step content
customPdfParseEnable image recognition modeRailway documents often include station layouts and equipment diagrams. Enabling this mode extracts both image text and descriptions
UPLOAD_FILE_MAX_SIZE1000 MBSupports uploading large railway operation chart PDF files, meeting full document parsing requirements
PARSE_FILE_TIMEOUT_SECONDS600 secondsLarge railway documents require long parsing times. This duration prevents mid-parsing timeout interruptions
chunkSettingModeManual configurationAdapts to the professional structure of railway documents. Manual adjustment improves chunking accuracy

Three common configuration mistakes

  • Multi-column timetable tables show column misalignment after parsing. This happens because the setup does not adapt to the multi-column layout of railway documents. The default parsing logic cannot correctly identify cross-column table structures.
  • After uploading a document with station diagrams, the parsing result only includes text descriptions and no image content. This happens because the image recognition configuration of customPdfParse is not enabled, and only plain text from the document is extracted.
  • Parsing times out after uploading a large railway operation chart PDF. This happens because PARSE_FILE_TIMEOUT_SECONDS is not adjusted to a sufficient duration. The default timeout duration is not long enough to complete full content parsing.

How to confirm the configuration is correct

  • Upload a railway ticketing rule PDF containing multi-column tables. Check if the parsed text retains the original table's column alignment.
  • Upload a document with station diagrams. Check if the parsing result includes both image descriptions and embedded text content.
  • Upload a single 500 MB railway operation chart document. Confirm that no timeout error occurs during parsing.
  • Adjust chunkSize to 1000 characters. Check if the chunked content fully includes all steps of a single train travel process.

The values provided are common starting points and should be measured against the reader's own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.