What the data for this category looks like
This category's data comes from the national petition information system, local petition systems, the 12345 citizen hotline platform, grassroots governance platforms, and historical petition archives. The update frequency is daily. Daily associated documents include petition registration forms, acceptance notices, transfer and assignment letters, handling opinions, review and re-examination applications, and resolution plans. Fields cover request subjects, matter categories, handling progress, policy basis, and more. The data is generated around the full process of petition matter acceptance, handling, and review, and only includes structured content related to government services.
What constraints these characteristics impose on the "sharing and embedding" link
Data sources involve multiple government systems. Configure strict access permissions during the embedding link to ensure only designated government intranets or compliant external sites can load content, preventing cross-platform permission leaks. Bind daily updated datasets to automatic synchronization triggers to ensure the party building learning Q&A content for petition matter handling matches the latest policies and handling processes in real time. Petition-related documents contain sensitive government information. Complete desensitization filtering in the sharing configuration, only opening content that meets government disclosure requirements, while restricting cross-domain access scope to prevent unauthorized external calls.
How to set the configurations
| Configuration Item | Recommended Setting | Rationale |
|---|---|---|
| Sharing link language setting | Configure separately per scenario | Adapt to language needs of different user groups, avoid binding to the console's main interface language |
| iframe embedding height | 600–800 pixels | Adapt to the standard page layout of petition business systems, avoid window overflow or excessive blank space |
| Automatic synchronization switch | Enabled | Adapt to the automatic synchronization configuration logic of FastGPT v4.17.0, match the daily update rhythm of petition data, ensure Q&A content is real-time and accurate |
| Sensitive content filtering | Enabled, only open public government content | Comply with petition matter disclosure specifications, avoid leaking unprocessed or confidential information |
shareId | Bind to exclusive business scenarios | Ensure embedded Q&A only links to the exclusive knowledge base for party building learning on petition matter handling, avoid cross-scenario calls of unrelated content |
| Session prompt configuration | Customize to exclusive prompts for petition business | Guide users to focus on party building learning and policy consultation related to petitions, improve interaction targeting |
Three common mistakes
- Intermittent failure to display after iframe embedding, with cross-domain interception errors shown in the browser console. The cause is failure to configure the allowed embedding site whitelist, or the whitelist configuration format does not meet requirements, causing the browser to block cross-domain requests.
- The sharing link language does not match the preset, for example, personalized English is set but the Chinese interface displays when accessed by domestic users. The cause is that the sharing link language configuration does not take effect independently, and it is mistakenly bound to the console's main interface language setting, without separately configuring the sharing page's language parameters.
- The embedded chat window retains the default prompt and cannot be removed via customization. The cause is failure to turn off the default session prompt in the sharing configuration, or the custom prompt configuration item was not saved correctly, resulting in the retention of the default copy.
How to confirm the configuration is complete
- Deploy the embedding code on a configuration-allowed embedding site, check if the chat window loads normally, and if the Q&A content only links to the party building learning knowledge base for petition matter handling.
- Access the sharing link using browsers with different languages, confirm that the interface language matches the preset configuration, and is not affected by the console's main interface settings.
- Upload a same-day updated petition-related policy document, initiate a targeted query, verify that the returned results include the latest updated content.
- Open the console panel in the browser's developer tools, confirm there are no abnormal prompts such as cross-domain interception or permission errors.
The values provided here are common starting points, and should be evaluated against the reader's own samples.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.