What the data for this category looks like
This category of data originates from the national petition information system, local petition systems, the 12345 citizen hotline platform, grassroots governance platforms, and historical petition archives. The update frequency is daily. Regularly associated documents include petition registration forms, acceptance notices, transfer and assignment letters, handling opinions, review and recheck applications, and resolution plans. Data fields cover petitioner identifiers, appeal content, handling progress, review and recheck records, and other related content. All data adheres to the standard structure of public service petition business, with no additional custom fields.
Constraints for Conversation Logs and Auditing Workflows
Multi-source data access requires conversation logs to integrate petition business data from different platforms, to avoid data silos. The daily update frequency requires the auditing workflow to synchronously archive conversation and business data each day, to prevent data loss. The ability to associate multiple types of business documents requires logs to bind the unique identifiers of corresponding documents, to support full-process tracing of handling work. Statutory petition business handling requirements mandate complete recording of every conversation and operation, with no key steps omitted. Unrecorded steps may lead to repeated petitions, petitions submitted at an inappropriately high level, or corrections to handling opinions during review and recheck procedures.
Configuration Recommendations
| Configuration Item | Recommended Setting | Rationale |
|---|---|---|
chatId | Bind to the unique number of the petition business | Directly associate FastGPT conversations with petition business processes, to quickly locate corresponding handling items |
responseChatItemId | Associate with the handling opinion document ID | Bind conversation replies to official handling documents, to meet the statutory requirements for audit tracing |
detail | Enable full field recording | Cover all business information including petition appeals, handling progress, review applications, etc., in compliance with public service audit specifications |
| Conversation log retention period | 365 days | Petition archives require long-term retention, matching the archiving requirements of public service business |
| Audit account permissions | Limited to petition handling administrators | Petition data involves personal privacy and statutory procedures, so access scope must be strictly controlled |
| Temporary log storage limit | 1000 MB | Prevent disk resource exhaustion of containers in docker deployment scenarios, to ensure stable system operation |
Three Common Configuration Errors
- Phenomenon: After executing a conversation record deletion operation, the
chatIdassociated with the petition business remains uncleared. Cause: The unbinding rule between conversation logs and business numbers is not configured. Only FastGPT internal conversation data is deleted, and the associated petition business index is not cleaned up synchronously. - Phenomenon: An error "No permission to operate this conversation record" appears when exporting audit logs. Cause: The audit account is not configured with
detailpermissions for associated business documents. Only basic conversation view permissions are granted, so bound petition business data cannot be accessed. - Phenomenon: Temporary file usage of the docker-deployed FastGPT continues to grow, leading to insufficient disk space. Cause: Automatic cleanup rules for temporary log files are not configured. Expired conversation cache data is not archived daily, resulting in exhaustion of storage resources.
How to Verify Successful Configuration
- Enter a test petition business number, generate a conversation, and check if the
chatIdmatches this number, to confirm that the association relationship is active. - Switch to the audit account, attempt to view the
detailfield of this conversation, to confirm that full business information can be accessed without permission errors. - Check the temporary file storage directory of the docker container, to confirm that expired logs are automatically cleaned up according to the configuration, and disk usage has no abnormal growth.
- Export audit logs from the past 1 day, to confirm that full fields including conversation content, business document ID, operator information, etc., are included, and that the logs conform to the audit module format of FastGPT v4.17.0.
The values provided here are common starting points, and should be evaluated against the reader's own samples.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.