Internal Office and Employee Services for Proactive Public Disclosure and Policy Publishing: Multi-turn Dialogue and Prompt Engineering

Internal Office and Employee Services for Proactive Public Disclosure and Policy Publishing: Multi-turn Dialogue and Prompt Engineering

What Data for This Category Looks Like

This category’s data comes primarily from government portals, internal document management systems, government information disclosure directories, policy document repositories, and press conference materials. Updates occur daily. Commonly processed documents include policy documents, policy interpretation drafts, public directory lists, information release approval forms, press releases, and website column update records. Document fields include document number, public attribution, confidentiality level, release deadline, corresponding column ID, and more. Individual document lengths vary widely, from short notices of a few hundred words to complete policy texts of tens of thousands of words.

Constraints Imposed on Multi-turn Dialogue and Prompt Engineering Workflows

Daily high-frequency updates require multi-turn dialogue chains to deliver fast responses. This avoids delayed public content caused by data latency. Wide-ranging document types require prompts to adapt to inputs of different formats. Prompts must also impose special constraints for policy document confidentiality attributes and public directory column correspondence. Fixed document fields require dialogue flows to explicitly extract corresponding field values. This prevents missing required items. In cross-department collaboration scenarios, multi-turn dialogue must retain context to transmit approval status, modification opinions, and other information. This ensures process continuity.

Configuration Settings

Reference only; verify against the target FastGPT release and deployment documentation.

Configuration ItemRecommended SettingRationale
Chunk Length800–1200 charactersAdapt to the paragraph structure of policy documents and interpretation drafts, avoid truncating key policy clauses
Overlap Length100–150 charactersRetain contextual association between chunks, prevent logical breaks in policy interpretations
Single Search LimitTop 8 resultsCover multi-source recall results from public directories and policy repositories, ensure comprehensive information
Maximum Context8000 tokensAdapt to context transmission for multi-turn dialogue approval processes, retain historical modification opinions
Question OptimizationCalibrated based on actual testingAddress automatic optimization needs for policy terminology, adjust optimization rules based on business scenarios
variablesBind public attribution and column ID fieldsExtract fixed fields from document metadata for verification and triggering in dialogue flows

Three Common Configuration Mistakes

  • Symptom: Policy content retrieved from the knowledge base is truncated, only showing partial clauses. Cause: Chunk length is set too small, or insufficient overlap length leads to lost context, failing to fully extract core policy content.
  • Symptom: A 500 error is returned when importing public directory or policy documents. Cause: Mismatch between the embedding model deployment environment and FastGPT version, or parsing failure caused by non-standardized metadata fields in documents.
  • Symptom: Historical approval opinions are not correctly called during multi-turn dialogue. Cause: variables fields are not properly bound, or complete messages context is not transmitted, leading to loss of historical interaction information.

How to Verify Correct Configuration

  • Upload a single policy document and public directory document, check that chunk results cover the full text with no key clauses truncated.
  • Initiate a simulated dialogue with a multi-turn approval workflow, confirm that historical interaction context is correctly loaded.
  • Configure the variables field to bind metadata such as public attribution and column ID, check whether corresponding fields are automatically extracted and verified during the dialogue flow.
  • Trigger the question optimization function, confirm that policy terminology and standardized public expressions are correctly adjusted.
  • Check that the chatId of the dialogue chain is correctly generated, ensuring correct context attribution for multi-turn dialogue.

The values provided are common starting points and should be measured against the reader's own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.