What Data for This Category Looks Like
This category of data is primarily sourced from the national petition information system, local petition systems, the 12345 citizen hotline platform, grassroots governance platforms, and historical petition archives, with daily updates. Daily generated business documents include petition registration forms, acceptance notices, transfer and assignment letters, handling opinions, review and re-examination applications, and resolution plans. Most data fields cover request subjects, matter categories, handling progress, policy bases, and other related content. Some documents require association with fixed-format fields for statutory handling processes. The data structure must match the requirements of the statutory handling links for petition work.
Constraints Imposed on Forms and Interactions
The daily data update requirement means form interaction links must support real-time synchronization of the latest petition requests and handling records. This ensures internal office staff can access the latest business status. The need to integrate data from multiple sources requires forms to support cross-platform data pulling and field mapping. This avoids redundant entry of duplicate information for the same request. Fixed document formats corresponding to statutory handling processes require form fields to be split by business link. This ensures complete, traceable information for each handling node. The need to reuse historical archive data requires forms to support template-based calls of existing fields. This reduces the workload of repeated filling. For cross-department coordination scenarios, forms must support field sharing with permission control. This ensures responsible units can access corresponding handling information.
How to Configure the Setup
Reference only; verify against the target FastGPT release and deployment documentation.
| Configuration Item | Recommended Approach | Rationale |
|---|---|---|
formInput | Split field groups by petition handling links, with a maximum of 12 fields per group | Matches the field structure of fixed documents such as petition registration forms and handling opinions, avoiding filling errors caused by too many fields on a single page |
| User selection | Enable single/multiple selection permission control, only open fields editable by the corresponding responsible unit | Adapts to cross-department coordination business scenarios, ensuring sensitive information can only be modified by authorized personnel |
| Maximum single submission duration | 600 seconds | Covers the conventional time required to verify acceptance scope and coordinate responsible units, avoiding mid-submission failures |
userSelect | Preset a petition matter category option library containing statutory classification items | Aligns with the matter classification standards of the national petition information system, reducing non-standard entry of custom fields |
| Template call | Support calling field templates from historical petition archives | Reuse existing data, adapting to the daily update requirement for historical archive reuse |
| Timeout retry | Enable automatic retry, with a retry interval of 30 seconds and a maximum of 2 retries | Addresses temporary network fluctuations during cross-platform data synchronization, ensuring data pulling success rate |
Three Common Misconfigurations
- Symptom: A 400 error is returned when a workflow calls a tool, and the interface shows the request parameter format is abnormal. Cause: The
formInputparameter is not configured per the fixed document field format of the petition matter, so submitted fields do not match the structure expected by the system. - Symptom: Concurrent duplicate submissions occur after form submission, creating multiple handling opinions for the same petition matter. Cause: The submission permission lock for user selection is not enabled, and the submission frequency for a single user and single matter is not restricted.
- Symptom: An SSL error is returned when voice input calls the backend interface, and the interface shows a connection failure. Cause: The correct interface domain name certificate is not configured, causing encryption verification to fail.
How to Verify a Successful Configuration
- Call the petition registration form template, and check if form fields fully align with the fixed document format.
- Simulate a cross-department permission scenario, and verify that non-authorized users cannot edit sensitive fields.
- Submit a test petition matter, and check if the workflow triggers tool calls per the preset configuration, with no abnormal errors.
- Call the historical petition archive template, and check if the form can automatically fill in existing fields without manual repeated entry.
The values provided here are common starting points and should be measured against the reader's own samples.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.