Customer Technical Support and Pre-Sales Q&A for Backup Recovery and Disaster Recovery Drills: Sharing and Embedding

Data for this category primarily comes from backup systems, database logs, object storage, and disaster recovery platforms. Four types of documents

What Data for This Category Looks Like

Data for this category primarily comes from backup systems, database logs, object storage, and disaster recovery platforms. Four types of documents are produced regularly: backup policies, recovery drill reports, disaster recovery switchover plans, and data verification records. Data update cycles fall into three categories: daily, monthly, and quarterly. Core fields include Recovery Point Objective, Recovery Time Objective, drill execution duration, and data verification consistency rate. Their units are seconds, seconds, minutes, and percentage respectively. The most time-consuming daily operations are recovery point confirmation, drill script execution, and data consistency verification. All data centers around cross-system recoverability, which differs from single-database maintenance work.

Constraints Imposed on the "Sharing and Embedding" Workflow

Data for this category originates from multiple sources and includes business continuity-sensitive information. When embedding or sharing, access permissions must be strictly limited. Only authorized customers or internal operations staff may access the content. Document field logic must be matched by external knowledge bases or business systems. Content blocks may not be split arbitrarily. The FastGPT sharing entry only handles displaying the corresponding content. Data update cycles are daily, monthly, and quarterly. Synchronization logic must be configured by the corresponding knowledge base or external business system. The FastGPT sharing entry only retrieves content according to the configuration to ensure displayed content matches the latest business settings. Core time-consuming steps and high-risk error scenarios require retrieval rules configured by the external business system. Prioritize returning highly relevant content. Interactive permission restrictions must be implemented by the external business system. The FastGPT sharing entry only handles displaying content.

How to Configure Settings

Configuration ItemRecommended ApproachRationale
Sharing Entry shareIdCopy the full sharing link generated by the system; do not manually replace the identifierIdentifies the sharing entry; backup recovery and disaster recovery drill business records and data permissions must still be handled by external systems
Sharing Link ValidityTest starting point: 7 days; adjust based on actual testing of backup recovery and disaster recovery drill collaboration cycles and revocation requirementsValidate availability during the valid period and access behavior after expiration; this value is not an official default or industry statistic
QPMTest starting point: 20 requests per user per minute; adjust based on actual loadLimits access frequency for a single user; requires validation combined with request logs and actual load
Identity VerificationWhen identity permission requirements exist, first verify commercial edition capabilities and the uid returned by the third-party identity serviceHolding a sharing link does not equate to having business data permissions; third-party identity and data scope must be verified separately
Referenced Content DisplaySelect display configurations for referenced fragments, full text, or original text based on the sensitivity of backup recovery and disaster recovery drill materialsCheck displayed content within authorized data ranges; do not use hidden interfaces as a replacement for data permission controls
Conversation Record VerificationTest example: Prepare 10 backup recovery and disaster recovery drill question-and-answer samples; check on the same browser and another device respectivelyAnonymous records rely on browser local identity; retention cannot be guaranteed across devices or after cache clearance

Three Common Misconfigurations

  • Sharing entries for backup recovery and disaster recovery drills fail to open. First verify the full system-generated link and its validity period, then check browser request statuses. Do not manually replace shareId.
  • Visibility of backup recovery and disaster recovery drill data does not match expectations. Verify third-party identity verification results, workflow request parameters, and external system data permissions separately. The sharing entry identifier itself does not provide business authorization.
  • Original conversation for the same backup recovery and disaster recovery drill question is not visible on another device. For anonymous scenarios, first check device, browser, and local identity status. Retention cannot be guaranteed across devices or after cache clearance; do not use this phenomenon alone to judge service anomalies.

How to Confirm Successful Configuration

  • View network request logs in the browser console to confirm no interception of cross-domain requests for embedded pages, and that the shareId parameter matches the system-generated value for the corresponding guest sharing link.
  • Initiate a query containing the keyword "recovery point confirmation" to verify that returned document fragments match the latest recovery drill report content in the external knowledge base.
  • Attempt to embed the page using an unauthorized domain name to confirm inability to load target knowledge base content. Authorized domains may access content normally.
  • Trigger a guest sharing window query request to confirm that the output format matches the configured streaming or static requirements.

The values provided are common starting points and should be measured against the reader's own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-10-19.