Customer Technical Support and Pre-sales Q&A for Security Incident Emergency Response: Sharing and Embedding

Data for this category comes from SIEM, EDR, firewall logs, and host images. Update frequency is real-time or triggered per single incident. Daily

What data for this category looks like

Data for this category comes from SIEM, EDR, firewall logs, and host images. Update frequency is real-time or triggered per single incident. Daily associated documents include emergency response reports, forensics records, disposal plans, and notification materials. Data fields include attack source IP, affected assets, disposal timestamp, evidence hash values, and more. There are no fixed unified units, and values adjust dynamically based on forensics and disposal content per incident.

What constraints do these characteristics impose on the "sharing and embedding" workflow

The real-time update feature of this category's data requires that shared embedded sessions connect to external business systems to dynamically pull the latest security device logs. This avoids using expired forensics or disposal data. Multi-source heterogeneous logs and report content require embedded pages to support mixed display of structured fields and unstructured text. Since content such as attack paths and evidence chains is sensitive, permission control for sharing links must be implemented by the external business system. FastGPT's no-login window only provides a basic sharing entry. Permission binding needs to connect to the external business system. For pre-sales Q&A scenarios, multi-language adaptation must be implemented by the external business system in the embedded code. FastGPT's no-login window only provides a basic display framework. The volume of evidence data for a single incident may be large. Embedded pages need to limit the content size loaded at one time to prevent page freezes that affect usage.

How to configure

These configurations are written based on FastGPT v4.17.0.

Configuration ItemRecommended ApproachRationale
Sharing entry shareIdCopy the complete sharing link generated by the system, do not replace the identifier manuallyIdentifies the sharing entry; security incident emergency response business records and data permissions still need to be handled by the external system
Sharing link validity periodTest starting point: 7 days; adjust based on actual testing of security incident emergency response collaboration cycles and revocation requirementsVerify availability within the validity period and access behavior after expiration; this value is not an official default or industry statistic
QPMTest starting point: 20 requests per user per minute; adjust based on actual loadRestrict the access frequency of a single user, need to combine request logs and actual load for verification
Identity verificationWhen identity permission requirements exist, first verify commercial version capabilities and the uid returned by the third-party identity serviceHolding a sharing link does not equal having business data permissions; third-party identity and data scope must be verified separately
Referenced content displaySelect display configurations for referenced fragments, full text, and original text based on the sensitivity of security incident emergency response materialsCheck displayed content within authorized data ranges, do not use hidden interfaces as a substitute for data permission control
Conversation record verificationTest example: Prepare 10 security incident emergency response Q&A samples, check them in the same browser and another device respectivelyAnonymous records rely on browser local identity, cannot guarantee retention after cross-device use or cache clearing

Three common misconfigurations

  • Sharing entries related to security incident emergency response fail to open. First verify the complete system-generated link and its validity period, then check browser request status; do not manually replace shareId.
  • The visible scope of security incident emergency response data does not match expectations. Verify third-party identity verification results, workflow request parameters, and external system data permissions respectively; the sharing entry identifier itself does not provide business authorization.
  • The same security incident emergency response Q&A cannot be viewed on another device. For anonymous scenarios, first check device, browser, and local identity status; records cannot be guaranteed to be retained after cross-device use or cache clearing, do not judge service anomalies based solely on this phenomenon.

How to confirm the configuration is complete

  • Open the sharing link, check if the page display language matches the preset configuration, confirm that the target language can be used without manual switching.
  • Enter a query related to the current security incident on the no-login page, confirm that the content returned by the external business system includes the latest logs or disposal records of the corresponding security device.
  • Verify the external voice input function, confirm that the service can be called normally and the input content can be submitted and displayed properly (need to combine the actually deployed voice service).
  • Copy the custom parameters preset by the external business system, add them to the embedded code, refresh the page, confirm that the content corresponding to the parameters is displayed normally.

All provided values are common starting points and should be evaluated against your own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-10-19.