Customer Technical Support and Pre-Sales Q&A for Defect Management and Regression Testing: Sharing and Embedding

Data for this category comes from defect management systems, test reports, code commit records, and user feedback. Daily produced documents include

What this category’s data looks like

Data for this category comes from defect management systems, test reports, code commit records, and user feedback. Daily produced documents include defect tickets, regression test checklists, repair verification records, and defect statistical reports. Data updates occur daily or per version release cycle. Fields include unique defect identifiers, priority levels, reproduction steps, associated code commits, test version numbers, and verification status. Units are primarily defect numbers, version numbers, and timestamps. No additional custom units are used.

Constraints for sharing and embedding workflows

This category’s data relies on structured sources such as defect management and test reports. Update frequency is daily or per version release. Sharing and embedding workflows must use external defect management systems to dynamically pull the latest defect tickets and regression verification records. External business systems must implement this dynamic pulling capability to avoid returning outdated content.

The data includes exclusive fields such as defect ID, priority, and reproduction steps. When embedding, external business systems can pass context parameters like test version and defect ID via the formInput node. They can also select target defects or test versions via the userSelect node. This ensures Q&A content matches the user’s query scenario accurately.

Defect reproduction and regression verification take significant time. The embedded conversation window must link to the external defect management system to pull repair verification status for the corresponding version. External business systems must implement this linking capability. This avoids providing solutions that do not match the current version.

Configuration Settings

The following configurations apply to FastGPT v4.17.0.

Configuration ItemRecommended ApproachRationale
Sharing entry shareIdCopy the full share link generated by the system. Do not manually replace the identifierIdentifies the sharing entry. Business records and data permissions for defect management and regression testing must still be handled by external systems
Share link validity periodTest starting point: 7 days. Adjust based on actual testing of defect management and regression testing collaboration cycles and revocation requirementsVerifies available usage during the validity period and access behavior after expiration. This value is not an official default or industry statistic
QPMTest starting point: 20 requests per user per minute. Adjust based on actual loadLimits access frequency for a single user. Must be verified using request logs and actual load
Identity verificationWhen identity permission requirements exist, first verify commercial edition capabilities and the uid returned by the third-party identity serviceHolding a share link does not grant business data permissions. Third-party identity and data scope must be verified separately
Quoted content displaySelect display configurations for quoted fragments, full text, and original text based on the sensitivity of defect management and regression testing materialsCheck displayed content within authorized data ranges. Do not use hidden interfaces as a substitute for data permission control
Conversation record verificationTest example: Prepare 10 defect management and regression testing Q&A samples. Check samples in the same browser and another device respectivelyAnonymous records rely on browser local identity. Retention is not guaranteed across devices or after clearing cache

Three Common Errors

  • Sharing entries for defect management and regression testing fail to open. First verify the full system-generated link and its validity period. Then check browser request status. Do not manually replace shareId.
  • Visibility of defect management and regression testing data does not match expectations. Verify third-party identity verification results, workflow request parameters, and external system data permissions separately. The sharing entry identifier itself does not provide business authorization.
  • The same defect management and regression testing Q&A is not visible on another device. For anonymous scenarios, first check device, browser, and local identity status. Record retention is not guaranteed across devices or after clearing cache. Do not use this phenomenon alone to judge service abnormalities.

How to Confirm Configurations Are Correct

  • Open the sharing entry from the defect management and regression testing business page. Verify the full system-generated link, browser requests, and access scope. Troubleshoot external page icon resources and session access separately.
  • Query known defect reproduction steps in the embedded window. Confirm returned content matches records in the defect management system.
  • Simulate an overseas deployment scenario. Test cross-domain access for the embedded window to ensure normal functionality with no interface errors.
  • Modify the verification status of defect tickets in the external defect management system. Wait for the external system data synchronization cycle to end. Refresh the embedded page and confirm the returned verification status has updated.

The values provided are common starting points and should be measured against the reader's own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-10-19.