Technical Documentation and API Q&A for Customer Requirement Pool Management: HTTP Interfaces and External Systems

The data for this category primarily comes from ticket systems, customer interview records, CRM customer management systems, and product roadmap

This document adapts the interface configuration logic for FastGPT v4.17.0.

What the Data for This Category Looks Like

The data for this category primarily comes from ticket systems, customer interview records, CRM customer management systems, and product roadmap documents. Update frequency is weekly or per product version release cycle. Daily maintained documents include requirement pool lists, requirement assessment forms, customer feedback records, and version planning descriptions. Core fields include unique requirement identifiers, associated customer numbers, requirement priorities, submission times, merge status, and estimated R&D costs. Most data is structured text, with some containing unstructured content from original customer feedback.

Constraints Imposed on HTTP Interfaces and External Systems

Data for this category mostly originates from heterogeneous external systems. HTTP interfaces must support field formats and permission verification rules from different systems to avoid format errors during data synchronization. Data update frequency follows weekly or per-version cycles. API call frequency should not be excessive. Interfaces must support batch synchronization tasks triggered weekly or per product version. Core fields include merge status and priority. Interfaces must support filtering, sorting, and status update operations based on these fields. Interfaces must also handle unstructured text from original customer feedback, and adapt to API parameters for content parsing and structured conversion.

Configuration Settings

Configuration ItemRecommended SettingRationale
AuthorizationInclude a Bearer token with a 7-day validity periodMatches cross-system data synchronization permission verification requirements for this category, prevents unauthorized access
variablesConfigure synchronization cycle and associated system ID parametersAdapts to weekly or per-version cycle update frequencies, flexibly binds system identifiers for different data sources
responseDataOnly return structured requirement fields and merge statusFilters unnecessary original feedback content, reduces API transmission load
Synchronous call timeout600 secondsAdapts to time requirements for pulling data from multiple systems, prevents single synchronization tasks from being interrupted
Maximum number of data entries per single synchronizationFirst 500 entriesControls data volume per API call, prevents server resource overload
Unstructured text parsing switchSet based on actual testingEnable structured conversion of customer feedback as needed, matches processing requirements for different scenarios

Three Common Misconfigurations

  • API calls return a 401 Unauthorized status code, or a response prompt indicating no access permission. Cause: The Authorization parameter is not configured correctly, or the access token used has expired and not been updated.
  • Some customer feedback fields are not correctly pulled during batch requirement data synchronization. Cause: No field mapping rules for associated systems are configured via variables, causing the API to fail to recognize heterogeneous data source formats.
  • Batch synchronization tasks time out and interrupt, or single call duration exceeds expectations. Cause: No reasonable maximum number of data entries per single synchronization is set, or the timeout configuration does not match actual data volume requirements.

How to Confirm Successful Configuration

  • Call the configured API, check if the Authorization parameter is included in the request header, and confirm the response status code is 200.
  • Compare the responseData returned by the API with core fields in local requirement pool documents, confirm fields are complete and formats match.
  • Trigger a batch synchronization task, confirm the task does not abort abnormally, and duration matches the preset timeout configuration.
  • Verify the synchronization cycle parameter configured in variables, confirm the API automatically triggers data synchronization at the set frequency.

The values provided are common starting points and should be measured against the reader's own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-10-19.