Test Cases and Defect Analysis for Community Report Handling: Forms and Interactions

Core data for this category comes from report systems, content detail pages, user historical operation records, and audit rule libraries. Daily

What the Data for This Category Looks Like

Core data for this category comes from report systems, content detail pages, user historical operation records, and audit rule libraries. Daily produced documents include report tickets, processing progress records, user appeal forms, and standardized user notification templates. Unlike content audit rule operations, community report handling processes individual submitted user content on a ticket-by-ticket basis, with all data being independent fields for a single ticket. Data updates occur daily or in real time. Core fields include report content ID, report type, user submission time, audit result, disposal measures, and more. There are no unified fixed units, as values change based on specific ticket content.

What Constraints These Characteristics Impose on Forms and Interactions

Multi-source real-time data sources require dynamic retrieval of associated content details and user historical records via external business system linkage, to avoid manual duplicate data entry. The ticket-by-ticket processing business model requires forms to configure independent field groups for single tickets, adapting to different scenarios such as report tickets and appeal forms. The existence of core time-consuming links requires that interactive designs support quick clipping of violating content fragments via external business systems, and one-click association of audit rules via external business systems. Severe potential consequences require forms to configure required field validation and full operation logging, to reduce user complaints or community conflicts caused by manual oversights.

How to Set Configurations

The following configurations are formulated for FastGPT v4.17.0.

Configuration ItemRecommended ApproachRationale
Form Input Node formInputTest example: Select 3 fields from community report handling fields as required inputs; actual fields are determined by the taskThis node collects user input; missing required fields require checking interactive status to avoid subsequent nodes failing to receive complete input
User Selection Node userSelectTest example: Set 2 business options, check corresponding branches one by oneThis node handles user selection; queries and filtering of community report handling related records must be implemented by subsequent interfaces or external systems
Post-submission Field PassingTest example: Prepare 10 community report handling input samples, covering fully filled forms, missing required fields, and canceled operationsCompare input and node output to verify whether subsequent nodes receive corresponding fields; result thresholds are determined by actual tasks
External Implementation Item: Single Search LimitMust be implemented separately by external systems; first 20 entriesValue used as a test example, must be configured by external business systems to avoid information overload
External Implementation Item: Timeout ThresholdMust be implemented separately by external systems; 600 secondsValue used as a test example, must be configured by external business systems or workflows to avoid page unresponsiveness
External Implementation Item: Attachment Upload Size LimitMust be implemented separately by external systems; 1000 MBValue used as a test example, must be configured by external storage or business systems to adapt to community common screenshot and short video evidence upload needs

Three Common Mistakes

  • Symptom: failed to create post error occurs when submitting a report ticket. Verification step: Check whether the external storage or business system has configured attachment upload permissions
  • Symptom: Associated user historical records are empty during report validity judgment. Verification step: Check whether the external business system linkage configuration is normal, confirm that the user historical record retrieval interface is available
  • Symptom: Disposal notification sending delay exceeds the set threshold. Verification step: Check the external business system timeout threshold configuration and the execution duration of the multi-source data retrieval process

How to Verify a Successful Configuration

  • Submit a test report ticket, verify that the formInput node supports simultaneous upload of text and attachments, and that attachments can be previewed normally via external storage
  • Select an existing reporting user, verify that after the userSelect node is triggered, the external business system can return the user's historical report and violation records
  • Simulate a multi-source data retrieval scenario, confirm that the page response time of the external business system linkage does not exceed the configured timeout threshold
  • Test required field validation: intentionally leave the report content ID or disposal measures blank, verify that the formInput node prompts to complete the information

The values provided are common starting points and should be measured against the reader's own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-10-19.