Online Troubleshooting and Retrospective for Tender Document Preparation: Deployment and Upgrade

Core data for tender document preparation is generated around individual tender projects. Daily documents include tender documents, qualification

What the data for this category looks like

Core data for tender document preparation is generated around individual tender projects. Daily documents include tender documents, qualification certificates, commercial deviation tables, and technical deviation tables. Data sources include public tender announcements, tender documents, internal enterprise qualification databases, and external supplier quotation information. The update frequency is once per project. Each individual tender document includes structured response clauses, qualification certificate numbers, quotation details and other fields, as well as unstructured content such as stamped scanned copies. The total size is typically between 100–500 MB, and is updated dynamically as the project progresses.

What constraints these characteristics impose on deployment and upgrade

Project data for tender document preparation has strict isolation requirements. Documents and configurations from different projects cannot be shared across instances, so deployments must support storage and cache configurations that enable multi-project isolation. Individual files are large and contain multiple format types, so deployment processes must optimize timeout settings for large file uploads and parsing to avoid parsing interruptions. Additionally, errors in tender projects can lead to bid rejection and earnest money losses. Upgrade processes must maintain service availability and must not interrupt ongoing document processing tasks. Data sources also include external public tender documents, so deployments must support flexible connection to temporary import interfaces for external data sources. This guide is based on the configuration specifications for FastGPT v4.17.0.

How to set configuration values

Configuration ItemRecommended SettingRationale
DB_MAX_LINK300 secondsTender document parsing requires loading multiple associated documents. Extend the database connection timeout to avoid parsing interruptions
REDIS_URLAddress of a dedicated instance with no less than 2048 MB of memoryTender project data requires strict isolation. Use a dedicated Redis instance to store sessions and temporary document caches, ensuring read and write speed
STORAGE_S3_ENDPOINTEndpoint address adapted to the enterprise’s internal object storageTender documents include large scanned copies. Use enterprise internal object storage to ensure data storage compliance and access speed, supporting the 100–500 MB file upload requirement
FILE_TOKEN_KEYRandomly generated 32-character stringPrevent unauthorized tampering of access tokens for tender documents, protecting access permissions for project documents
ROOT_KEYKey known only to internal operations staffRestrict access to backend configurations, preventing unauthorized personnel from modifying parsing configurations for tender documents

Three common misconfigurations

  • Symptom: An embed ding error error occurs when uploading tender-related documents to build a knowledge base. Cause: STORAGE_S3_ENDPOINT is not configured correctly, causing large qualification scanned copies to fail to upload to the storage medium, triggering a failure in the embedding task.
  • Symptom: After deployment using docker-compose, knowledge base operations fail, with system logs displaying Exception: 'usage' Keye. Cause: ROOT_KEY or database connection parameters are not configured correctly, causing the system to fail to call the permission verification field for the large model interface, triggering a key exception error.
  • Symptom: Full tender document clause content fails to load after creating a knowledge base. Cause: The DB_MAX_LINK parameter is not adjusted to a value suitable for multi-document association, causing the database connection to disconnect early during parsing of multiple associated tender documents, resulting in incomplete content loading.

How to verify the configuration is correct

  • Upload a tender file not exceeding 500 MB, confirm whether the corresponding file is generated in the storage medium, verifying that the STORAGE_S3_ENDPOINT configuration takes effect.
  • Run a database connection test, confirm whether the connection timeout matches the preset DB_MAX_LINK value, verifying database connection stability.
  • Attempt to create two isolated knowledge bases for tender projects, confirm whether document data from different projects cannot access each other, verifying that the isolation configuration for REDIS_URL takes effect.
  • Check backend logs to confirm there are no permission-related errors, verifying that the ROOT_KEY and FILE_TOKEN_KEY configurations are correct.

The values provided are common starting points and should be evaluated against the specific samples of the deployment environment.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-10-19.