Operations on-duty and internal ticket Q&A for cloud network and load balancing configuration: Deployment and upgrade

This category’s data primarily comes from VPC configurations exported from cloud platform consoles, local network topology diagrams, traffic

What data this category includes

This category’s data primarily comes from VPC configurations exported from cloud platform consoles, local network topology diagrams, traffic monitoring reports, and customer architecture design diagrams. Daily maintenance documents include VPC network segment planning, security group rule lists, load balancing backend server group configurations, and change approval forms. Data updates are triggered every time a network change or ticket is submitted. Fields include network segment ranges, port mapping rules, health check intervals, backend server weights, and other items. There are no unified fixed units; configurations must match the specification standards of the corresponding cloud vendor.

What constraints these characteristics impose during deployment and upgrade

Data for this category is stored across multiple cloud consoles and local change documents. During deployment, structured mapping of cross-source configurations must be completed to avoid configuration deviations caused by manual entry. Frequently updated change forms and real-time traffic data require that current running configurations be retained during the upgrade process to prevent service interruptions. The lack of unified units for fields requires automatic adaptation between cloud vendor configurations and platform parameters during the deployment phase, to avoid configuration failures caused by unit mismatches. Additionally, configuration rollback paths must be reserved during deployment and upgrades, to address access anomalies or traffic forwarding issues caused by incorrect network segment planning or health check configurations.

How to set configurations

Configuration ItemRecommended ApproachRationale
MONGODB_URIPoint to the MongoDB replica set address deployed in the internal network, add database authentication parametersConfiguration and change records for this category are mostly stored in MongoDB instances. Internal network access permissions must be ensured to avoid external exposure risks
REDIS_URLConfigure as the internal network Redis cluster address, set connection timeout to 30 secondsUsed to cache traffic monitoring and health check status data. A 30-second timeout balances query efficiency and connection stability
DB_MAX_LINK100–200Matches the concurrent request volume of frequent changes for this category, to avoid configuration synchronization failures caused by insufficient connection counts
FE_DOMAINEnter the access domain name of the internal network load balancerUsed to generate configuration jump links for internal tickets, matching the daily access path of operations staff
STORAGE_S3_ENDPOINTEnter the endpoint address of the internal network object storage serviceUsed to store backups of change forms and network topology documents, adapting to the requirements of internal network deployments
ROOT_KEYConfigure as a random string with a length of no less than 32 charactersUsed for permission verification in the internal ticket system, to prevent unauthorized access to the configuration management page

Three common mistakes

  • Symptom: After upgrading FastGPT v4.17.0, load balancing configuration synchronization fails, and the console shows database connection timeout. Cause: The DB_MAX_LINK configuration was not updated synchronously, leading to insufficient database connection counts and failure to pull the latest network segment and rule data.
  • Symptom: Network topology diagrams or change form attachments cannot be loaded in internal ticket replies. Cause: STORAGE_S3_ENDPOINT was not configured, causing the platform to fail to properly read and return stored documents.
  • Symptom: Health check configuration updates do not take effect, and traffic is still forwarded to abnormal backend nodes. Cause: The original REDIS_URL cache configuration was not retained during the upgrade, causing health check status data to not be synchronized to the load balancing system in real time.

How to confirm configurations are set correctly

  • Perform an internal network connectivity test to verify that services corresponding to MONGODB_URI and REDIS_URL can be connected normally.
  • Submit a test change ticket to confirm that configuration jump links corresponding to FE_DOMAIN can be properly generated in ticket replies.
  • Check database connection count monitoring to confirm that current active connection counts do not exceed the DB_MAX_LINK configuration threshold.
  • Upload a test network topology document to verify that the storage service corresponding to STORAGE_S3_ENDPOINT can complete file storage and reading normally.

The values given are common starting points and should be measured against the reader's own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-10-19.