Operational On-Call and Internal Ticket Q&A for Security Product Rule Operations: Sharing and Embedding

Security product rule operation data primarily comes from WAF, IDS, firewalls, and threat intelligence platforms, with an update frequency of daily or

What the Data for This Category Looks Like

Security product rule operation data primarily comes from WAF, IDS, firewalls, and threat intelligence platforms, with an update frequency of daily or triggered by security events. Daily associated documents include rule change tickets, intercept logs, false positive analysis reports, and policy rollback records. Each document contains fields such as rule identifiers, intercept source addresses, false positive judgment results, policy effective time, rollback version numbers, etc. Data formats vary across different sources, and some intercept logs are real-time streaming data.

Multi-source and heterogeneous security device data requires that the recall logic of embedded conversations be compatible with different log and document formats, and data mapping rules must be configured in advance. The high update frequency means that the cache duration of shared links and embedded components must be strictly controlled to avoid returning outdated policy versions or intercept records. Security documents associated with internal tickets must directly launch the corresponding ticket page during conversations. This linkage logic must be implemented through cooperation between the external ticket system and the front-end logic of the embedded page; the FastGPT sharing component does not have this capability built-in. Sensitive security operation data requires restricted access scope, and permission verification rules must be configured during the sharing and embedding process to prevent unauthorized access.

The following configurations are written based on FastGPT v4.17.0.

How to Set the Configurations

Configuration ItemSuggested PracticeBasis for This Practice
Sharing Entry shareIdCopy the complete share link generated by the system, do not replace the identifier yourselfIdentifies the sharing entry; security product rule operation business records and data permissions still need to be processed by external systems
Shared Link Validity PeriodTest starting point: 7 days; adjust based on the security product rule operation collaboration cycle and revocation requirements through actual testingVerify that the link is available within the valid period and check access behavior after expiration; this value is not an official default or industry statistic
QPMTest starting point: 20 requests per user per minute; adjust based on actual loadRestricts the access frequency of a single user, needs to be verified combined with request logs and actual load
Identity VerificationWhen identity permission requirements exist, first verify the commercial version capabilities and the uid returned by the third-party identity serviceHolding a shared link does not equate to having business data permissions; third-party identity and data scope must be verified separately
Referenced Content DisplaySelect the display configuration of referenced fragments, full text, or original text based on the sensitivity of security product rule operation materialsCheck displayed content within the authorized data range; hidden interfaces cannot be used as a substitute for data permission control
Conversation Record VerificationTest example: Prepare 10 security product rule operation Q&A samples, check them in the same browser and another device respectivelyAnonymous records rely on browser local identity, and retention cannot be guaranteed across devices or after cache clearance

Three Common Mistakes

  • Sharing entries related to security product rule operations fail to open. First verify the complete system-generated link and its validity period, then check the browser request status; do not replace shareId yourself.
  • The visible scope of security product rule operation data does not match expectations. Verify the third-party identity verification results, workflow request parameters, and external system data permissions respectively; the sharing entry identifier itself does not provide business authorization.
  • The same security product rule operation Q&A cannot be seen on another device. For anonymous scenarios, first check the device, browser, and local identity status; record retention cannot be guaranteed across devices or after cache clearance, and service abnormalities cannot be judged solely based on this phenomenon.

How to Confirm the Configuration is Complete

  • Call the API interface generated through sharing, enter a question containing specific WAF intercept log keywords, and verify that the returned result matches the result on the FastGPT debug page.
  • Send a test question containing a security report screenshot on the embedded page, click the image to confirm that it opens in a new browser popup, and can be zoomed in and out normally to view details.
  • Check the browser console of the embedded page to confirm that there are no error messages such as cross-domain requests being blocked or local network connection restrictions.
  • Wait for a time matching the cache duration, then call the API interface again, and verify that the returned rule change ticket data matches the latest updated records of the external security system.

The values given are common starting points and should be measured against the reader's own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-10-19.