What data for this category looks like
This category of data typically comes from customer HR systems, identity directories, product backends, and audit logs. Update frequency is per ticket or irregular. Daily produced documents include permission matrices, organizational structure tables, role configuration records, and permission change requests. Data fields include department hierarchy, role identifiers, permission coverage ranges, change effective times, and more. There are no uniform mandatory units. Some fields must match the format of the customer’s existing identity system.
What constraints do these characteristics impose on sharing and embedding workflows
Data sources are scattered and updates have no fixed cycle. When embedding, external systems must separately implement synchronization logic for the latest organizational structure and permission configurations. Otherwise, permission deviations or expired data loading will occur. The document structure includes multi-dimensional permission mapping relationships. The sharing and embedding process must accurately match the permission scope of the corresponding role to avoid cross-role or cross-department unauthorized access. Irregular updates of change requests require external permission systems to separately implement dynamic permission data pulling logic. FastGPT sharing and embedding do not provide built-in cache control capabilities. External permission systems must be connected to ensure that session permissions align with the customer’s internal system. Embedding requirements for operations on-call scenarios also require configuration adapted to mobile office scenarios to meet the usage habits of on-call personnel who troubleshoot tickets at any time.
How to configure settings
| Configuration Item | Recommended Practice | Rationale |
|---|---|---|
Sharing entry shareId | Copy the complete share link generated by the system. Do not manually replace the identifier | Identify the sharing entry; customer permission and organizational structure configuration business records and data permissions must still be handled by external systems |
| Share link validity period | Test starting point: 7 days. Adjust based on the customer’s permission and organizational structure configuration collaboration cycle and revocation requirements through actual testing | Verify that access is available within the validity period and access behavior after expiration. This value is not an official default or industry statistic |
| QPM | Test starting point: 20 requests per user per minute. Adjust based on actual load | Limit the access frequency of a single user, which needs to be verified combined with request logs and actual load |
| Identity verification | When identity permission requirements exist, first verify the commercial version capabilities and the uid returned by the third-party identity service | Holding a share link does not equal having business data permissions. Third-party identity and data scope must be verified separately |
| Referenced content display | Select the display configuration of referenced fragments, full text, and original text based on the sensitivity of the customer’s permission and organizational structure configuration materials | Check displayed content within the authorized data range. Do not use hidden interfaces as a substitute for data permission control |
| Conversation record verification | Test example: Prepare 10 customer permission and organizational structure configuration Q&A samples, check them in the same browser and another device respectively | Anonymous records rely on browser local identity. Retention cannot be guaranteed across devices or after clearing cache |
Three common configuration errors
- Sharing entries related to customer permission and organizational structure configuration fail to open. First verify the complete system-generated link and its validity period, then check the browser request status. Do not manually replace
shareId. - The visible scope of customer permission and organizational structure configuration data does not match expectations. Verify the third-party identity verification results, workflow request parameters, and external system data permissions separately. The sharing entry identifier itself does not provide business authorization.
- The same customer permission and organizational structure configuration Q&A cannot be viewed on another device. In anonymous scenarios, first check the device, browser, and local identity status. Record retention cannot be guaranteed across devices or after clearing cache, and do not judge the service as abnormal solely based on this phenomenon.
How to verify a successful configuration
- Open the embedded page, use the corresponding role’s account or non-login share link, and verify that only tickets from the same department and content within the permission scope can be viewed.
- Open the embedded page on a mobile device, confirm that the chat interface layout is normal, and the input box and function buttons can be clicked and operated normally.
- Initiate two or more consecutive conversations in the same device and browser environment, confirm that session records are not lost, and subsequent messages can be associated normally.
- Check that the page display language matches the configured target language, and no mixed language text appears.
The configuration values provided here are common starting points. They should be evaluated against local samples and actual operational conditions.
Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-10-19.