Operations Duty and Internal Work Order Q&A for Project Document Handover and Archiving: Deployment and Upgrade

Data for this category primarily comes from project document libraries, configuration lists, meeting minutes, and test reports. The update cadence

What this category of data looks like

Data for this category primarily comes from project document libraries, configuration lists, meeting minutes, and test reports. The update cadence occurs at the end of a project phase or the completion of the overall project. Daily included documents include completion documents, configuration manuals, training records, and acceptance certificates. Common data fields include project ID, document version number, archiving time, and seal status. Data is grouped by individual project. Single document sizes range from tens of KB to several MB. Single project archive package sizes can reach around 1000 MB.

Constraints on deployment and upgrade workflow

This category of data is scattered and has diverse formats. During deployment, support for batch import of multi-source documents is required. Support for uploading and parsing files in different formats, such as completion documents and acceptance certificates, must be included. Since data update cadence fluctuates with project phases, the upgrade process must support lossless migration of historical archived data. This prevents loss of document records during version upgrades. Additionally, data must be associated with project IDs and seal status. During deployment, corresponding permission verification and storage paths must be configured. This ensures traceability of archived data, supporting accurate information for subsequent operations duty and internal work order Q&A.

How to configure settings

Configuration ItemRecommended SettingRationale
DB_MAX_LINK100–200 connectionsSingle project archive package for this category can reach 1000 MB. Concurrent reading of multiple documents and document queries for internal work orders require sufficient connection count
STORAGE_S3_ENDPOINTFill in the address of the private object storage service provider used for deploymentCompletion documents, acceptance certificates and other materials for this category must be stored in a private environment to prevent unauthorized access to archived data
FILE_TOKEN_KEY32-character random stringAccess permissions for archived documents and conversation records must be secured to avoid leakage of sensitive operations documents
REDIS_URLLocal Redis service addressOperations duty and work order Q&A for this category require caching of session records and document indexes. Local deployment reduces access latency
FE_DOMAINPublic network domain name or internal IP address of the deployment serverOperations duty personnel must be able to access the conversation page via the specified address to view historical work orders and archived documents
ROOT_KEYAdministrator key calibrated through actual testingOnly authorized personnel may configure archiving rules and system parameters to ensure data security

Three common configuration errors

  • After upgrading FastGPT v4.17.0, refreshing the conversation page displays empty conversation records, with only new conversations shown. The root cause is failure to properly migrate the session cache configuration corresponding to REDIS_URL during the upgrade, leading to historical session data not being loaded.
  • Partial file upload failures occur during batch import of completion documents, with a storage path error prompt. The root cause is incorrect configuration of access permissions for STORAGE_S3_ENDPOINT, preventing writing to the archived storage directory.
  • After configuring a TTS model, voice broadcast for archived documents cannot be generated normally. The root cause is failure to synchronize FILE_TOKEN_KEY to the TTS service configuration items, blocking normal invocation of document audio.

How to verify correct configuration

  • Log in to the system backend, confirm the DB_MAX_LINK configuration value matches the preset connection count, and test that no connection timeout errors occur during concurrent import of multiple documents.
  • Upload a completion document, verify it can be stored normally in the directory corresponding to the specified STORAGE_S3_ENDPOINT, and that it can be accessed via the configured FE_DOMAIN address.
  • Submit an internal operations work order, confirm session records are saved normally, and that historical conversations are not lost after refreshing the page.
  • Test TTS model invocation, confirm voice broadcast content for the corresponding archived documents can be generated.

The values provided here are common starting points, and should be evaluated against the reader's own actual samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-10-19.