Equipment Inspection and Maintenance Q&A for Petroleum Refining: Multi-turn Dialogue and Prompt Engineering

Data supporting equipment inspection and maintenance Q&A for petroleum refining comes from DCS/APC control systems, LIMS laboratory information

What this category of data looks like

Data supporting equipment inspection and maintenance Q&A for petroleum refining comes from DCS/APC control systems, LIMS laboratory information management systems, tank farm metering systems, crude oil evaluation reports, equipment management systems, and energy management systems. Daily documents include operating procedures, production plans, material balance sheets, distillate export quality reports, interlock ledgers, shift handover records, and change management documents. Three update frequency categories apply: real-time, per shift, and daily. Document fields include unit number, medium temperature, pressure, liquid level, equipment model, maintenance cycle, and more. Organizations use standard industrial units such as degrees Celsius, megapascals, and cubic meters for this data.

Multiple continuous petroleum refining units couple via material and hydrogen networks. Raw material properties fluctuate widely. Multi-turn dialogue must track dynamic parameters such as current crude oil properties and unit load. Data source update frequencies vary. The system must distinguish between real-time collected process data and historically archived document content to avoid context confusion. Document structures include ledgers, reports, operating procedures, and more. Prompt engineering must adapt to the field formats of different documents to ensure retrieval results match the equipment inspection and maintenance business scenario. Error consequences are severe. The system must ensure accurate parameter references in dialogue, and avoid incorrect judgments caused by lost context.

How to set up the configuration

This configuration is based on FastGPT v4.17.0.

Configuration ItemRecommended ApproachRationale
Maximum ContextPrevious 10 turns of dialogue + 8000–12000 charactersAlign with context association needs for coupled refinery units, and prevent loss of historical process fluctuation records
Single Search LimitTop 6 recalled resultsMatch the document volume of refinery equipment ledgers and operating procedures, and filter redundant information
Question OptimizationCalibrated based on actual measurementsAdapt to changes in question expression caused by crude oil property fluctuations, and optimize the semantic accuracy of user questions
chatIdBind unit number and shift identifierDistinguish dialogue contexts of different production units, and avoid cross-unit parameter confusion
variablesPreset crude oil density and unit load variablesQuickly call real-time collected process parameters, and reduce the operational cost of repeated questions

Three common configuration errors

  • After adjusting the number of historical chat records, the dialogue fails to retain multi-turn context. The cause is that the messages parameter is not bound to recalled historical documents, resulting in context being overwritten by search results.
  • The login-free dialogue window returns complete non-streaming text by default. The cause is that the streaming switch parameter for dialogue output is not configured correctly.
  • Clicking a custom preset question does not trigger the dialogue flow. The cause is that the preset question is not correctly associated with the event binding logic of the dialogue input box.

How to confirm successful configuration

  • Initiate a multi-turn question that includes historical process parameters, and confirm that the dialogue context is correctly retained and not overwritten by new search results.
  • Trigger a login-free dialogue, check whether the output is streaming text that returns real-time equipment status updates.
  • Click a preset custom question, confirm that the dialogue input box automatically fills the corresponding question content and triggers the dialogue flow.
  • Switch the chatId identifier of different units, confirm that the dialogue contexts of different production units do not interfere with each other.

The values provided are common starting points and should be validated against samples from the specific deployment context.