What the documents look like
For after-sales questions in Amazon FBA preparation, this page examines FastGPT shared access. Inspect sharing of a receiving-difference note, separating readable sources, anonymous follow-up history and actual claim handling. The examples are hypothetical.
Constraints at the shared access step
A proposed entry shares a receiving-difference note for one shipment, excluding another supplier’s claim attachments. Use the complete channel link in the receiving environment to ask about the intended carton, then another shipment. If restricted attachments remain readable, retain the passages and identity to investigate access. Similar classification or shipment organization is not a grant. One correct answer does not establish rejection of other sources that the recipient should not read.
Configuration and implementation checks
| Shared-entry check | Receiving-service source scope | Acceptance action |
|---|---|---|
| Intended resource | Difference note for this shipment | Complete link in the receiving environment |
| Restricted attachment | Another supplier’s claim evidence | Inspect response to an excluded-shipment question |
| Anonymous continuity | Inspect phone and computer history | Provide shipment and earlier question |
| Event evidence | Planned dispatch does not establish receipt | Separate history from original evidence |
| Application status | Separate advice, submission, acceptance and payment | Inspect actual platform handling records |
Documented conditions
| Documented item / implementation check | Condition |
|---|---|
Login-free window | Copy the complete generated sharing link. |
Expiry and QPM | QPM is the per-user requests-per-minute limit. |
Credit limit | Inspect usage and charging conditions by entry and edition. |
Identity verification | Third-party authentication has commercial-edition restrictions. |
Conversation-history boundary | Anonymous identity depends on the same device and browser. |
Three common errors
- If the batch summary reads another supplier’s claim appendix, retain passage, identity and full response. Shipment classification or a valid link does not grant that resource.
- If computer application follow-up lacks the phone’s shipment, inspect actual history and earlier question. Obtain the source rather than guessing an application across anonymous devices.
- If planned dispatch or an application becomes receipt, acceptance or compensation, trace events and outcomes separately. Retained history supplies no absent business evidence; verify platform execution independently.
How to verify the setup
Test allowed and excluded shipments independently. Inspect expiry, per-user limits and usage responsibility under the actual version. If known collaborator identity is required, verify commercial-edition scope for third-party validation; a link alone is not authentication. Replies may identify needed receiving or application evidence, but do not establish submission, acceptance or payment of a claim. Confirm subsequent platform actions and handling stages against actual system records rather than the end of the shared conversation.
| Material context | Scope |
|---|---|
| Document types | FBA Inbound Plan, Carton Label, Inventory Report and Compensation Application |
| Candidate sources | Amazon Seller Central, FBA Inventory Report, Freight Forwarder Tracking and ERP Purchase Order |
| Technical baseline | FastGPT v4.17.2 |