What the documents look like
For after-sales questions in Omnichannel stock transfers, this page examines FastGPT retrieval. Locate warehouse receipt, store collection and current goods separately in transfer aftercare. The examples are hypothetical.
Constraints at the retrieval step
A proposed channel-support packet asks whether an item is ready for store collection, records arrival at a regional warehouse and leaves current-batch store receipt pending. An earlier collection notice belongs to a previous round. Warehouse arrival is not store arrival, and the old notice does not cover current goods. Retrieve location, batch and requested stage together rather than answering from arrived or collect alone. Compare the full collection question with regional-warehouse wording. No current store receipt or ready-for-collection evidence is supplied for the actual requested item.
Configuration and implementation checks
| Material check | Conditions in this test | Implementation evidence |
|---|---|---|
| Receiving location | Warehouse and store | Separate candidates. |
| Service stage | Customer collection | Do not replace with stock query. |
| Notice round | Earlier pickup page | Inspect current-batch identity. |
| Reference completeness | Place and batch | Inspect retention. |
| Later outcomes | Receipt, readiness and pickup | Seek distinct evidence. |
Documented conditions
| Documented item / implementation check | Condition |
|---|---|
Associated knowledge bases | Knowledge bases associated with one search node must use the same embedding model. |
Search mode | Semantic, full-text and hybrid modes are available. |
Citation limit | Citation limits are measured in tokens. |
Minimum relevance | Range 0–1; active for semantic search or reranking. |
Question optimization | Resolves references and expands questions. |
Three common errors
First, regional receipt may become store readiness; inspect candidate place and event subject. Second, optimization may replace customer collection with warehouse stock; compare questions for a changed service stage. Third, an earlier pickup notice may serve the current batch; check store, item and round. These concern location, task target and applicability. Relevance or a ready-looking title cannot decide an actual collection arrangement, while missing material does not establish that goods were lost. The evidence still needs the specific current event rather than a document sharing product or store terminology.
How to verify the setup
Ask where goods arrived, what the store awaits and which round the old notice covers, inspecting actual references. Compare semantic, full-text and hybrid modes on the same questions, treating warehouse and store arrivals as different events. Token budgets need place and batch retained. Added store receipt still requires readiness evidence and does not establish that the customer collected the item. This exercise sends no notice, moves no goods and changes no inventory. Missing current notice remains unresolved rather than refused collection, with actual arrangements requiring their own corresponding operational records.
| Material context | Scope |
|---|---|
| Document types | Transfer Request, Inventory Snapshot, Store Out-of-Stock List and Transfer Logistics Order |
| Candidate sources | ERP Inventory, Store POS, E-commerce Orders and WMS |
| Technical baseline | FastGPT v4.17.2 |