What the documents look like
For after-sales questions in Marketplace promotions, this page examines FastGPT shared access. Inspect campaign-enquiry access to registration, stock and approval text while preserving customer requests and backend processing stages. The examples are hypothetical.
Constraints at the shared access step
A proposed service-enquiry entry provides campaign participation information, excluding internal approval appendices and another campaign’s stock-locking table. Inspect actual originals through the complete link, testing permitted conditions and restricted sources. Retain any exposed locking plan to investigate scope; shared classification does not authorize the recipient. Participation wording describes applicability without establishing a successful order registration, available stock or completed approval.
Configuration and implementation checks
| Enquiry-entry check | Participation material | Acceptance evidence |
|---|---|---|
| Permitted note | Conditions and applicable subjects | Original in receiving environment |
| Internal boundary | Exclude approval and other stock plans | Full responses and denials |
| Campaign reference | Identity and version across devices | Clarify conditions when history is missing |
| Currency location | Separate old conditions, updates and delivery | Obtain currently applicable source |
| Business execution | Answer registers or locks nothing | Inspect actual handling and entry limits |
Documented conditions
| Documented item / implementation check | Condition |
|---|---|
Login-free window | Copy the complete generated sharing link. |
Expiry and QPM | QPM is the per-user requests-per-minute limit. |
Credit limit | Inspect usage and charging conditions by entry and edition. |
Identity verification | Third-party authentication has commercial-edition restrictions. |
Conversation-history boundary | Anonymous identity depends on the same device and browser. |
Three common errors
- If participation sharing exposes internal approval or another stock plan, retain originals and full response. Shared campaign classification grants no complete source access.
- If a phone question about current usability lacks campaign and condition version, inspect history and obtain sources. Anonymous records do not cross devices, and older conditions need applicability checks.
- If registration or planned locking becomes successful registration or secured stock, compare actual backend outcomes. Readable conditions and a valid link establish neither execution nor business approval.
How to verify the setup
Test the permitted note, internal approval and another campaign for reads and denials, retaining full responses and versions. Inspect expiry, per-user limits and usage responsibility for the actual deployment. Known recipient identity requires separate commercial-edition validation capability. A shared answer performs no registration, stock lock, refund or label change. Confirm customer handling against actual records rather than deriving satisfied business conditions or resolved service from a valid link and readable participation text.
| Material context | Scope |
|---|---|
| Document types | Activity Registration Form, Promotional Price Approval Form, Inventory Lock Sheet and Activity Review Form |
| Candidate sources | Tmall Marketing Backend, JD Activity Backend, ERP Inventory and Historical Transaction Prices |
| Technical baseline | FastGPT v4.17.2 |