What the documents look like
For after-sales questions in Near-expiry markdowns, this page examines FastGPT conversation logs. Near-expiry service review separates a staff relocation, proposed handling wording and actual inventory processing. A chat message saying “handled” cannot establish the goods’ state. The examples are hypothetical.
Constraints at the conversation logs step
Proposed staff wording says goods were moved to a pending-handling area. The next question asks about the previous sale arrangement, but the assistant answers only “handled.” Link the conversation identifier to the batch and inspect what action that word answers. The area is ordinary proposed wording, not a software state field. Without inventory or sale records, the passage describes a staff assertion and cannot establish subsequent handling or actual sale eligibility.
Configuration and implementation checks
| Near-expiry answer review | Proposed wording | Inspection direction |
|---|---|---|
| Staff assertion | Moved to pending area | Only the stated action |
| Ambiguous reply | Handled | Which step was answered? |
| Batch relationship | Same name; possible different batch | Original business subject |
| Stock evidence | Conversation-only response | Separate actual deduction |
| Follow-up answer | Handling still pending | No automatic sale confirmation |
Documented conditions
| Documented item / implementation check | Condition |
|---|---|
Conversation identity | Associate the target conversation with source identities. |
Run details | Inspect runtime details against the interface contract. |
Field meanings | Use the fields actually returned. |
Debug and production calls | Inspect input differences between test and actual calls. |
Business-audit responsibility | Implement reconciliation and retention in the broader solution. |
Three common errors
Skipped action meaning: Relocation described as completed disposal needs preceding and following messages. Mislinked batch: Another batch’s answer for the same product needs conversation-subject and original-batch checks. Missing inventory evidence: An assistant claiming deduction from chat-only returns needs the actual stock record. These inspect action meaning, business ownership and evidence type.
How to verify the setup
Retain the complete question, answer and actual returned scope. Inspect whether a follow-up still identifies pending handling. After adding this batch’s inventory record, check that the explanation covers only the corresponding action and leaves other disposal or sale questions unresolved. Spoilage, stock adjustment and sale decisions require their own records downstream. Chat timing and staff assertions cannot replace them, and log review does not automatically complete a business audit.
| Material context | Scope |
|---|---|
| Document types | Near-Expiry List, Discount Approval, Spoilage Report and Promotional Price Tag |
| Candidate sources | POS Inventory Age, Store Inspection, ERP Inventory and Quality Inspection Records |
| Technical baseline | FastGPT v4.17.2 |