Returned-goods inspections: HTTP integrations for after-sales questions

Review HTTP integrations for after-sales questions in Returned-goods inspections. Check input mappings, source evidence and failure handling before use.

What the documents look like

Reverse returns warehousing inspection handles returned parcels and product grades. It does not handle new outbound orders, which distinguishes it from in-warehouse picking and packing. Data arrives from the WMS returns module, platform after-sales, carrier return shipments, and the inspection bench. Each returned item produces a returns warehousing receipt; the inspection step produces inspection photos and a grade determination sheet; a resale decision produces a resale listing sheet. Together these materials determine whether a returned item can return to sellable stock.

In the order fulfillment and after-sales question-answering task, the HTTP integration carries fields from the returns warehousing receipt, inspection photos, grade determination sheet, and resale listing sheet to an external after-sales or inventory system. The documents update per item and per day. This page does not derive batch synchronization, full synchronization, real-time triggering, or transaction-triggered mechanisms from that frequency.

A hypothetical drill sample: on 10 June 2025 an after-sales warehouse inspector processes returns warehousing receipt TH-20250610-018, covering one returned insulated cup. The grade determination sheet records the status as "pending re-inspection." The inspection photos are uploaded, and the re-inspection conclusion field is empty. A handover request is drafted for the external after-sales system: "This returned item has been determined resellable; please synchronize inventory." The draft sentence names the after-sales warehouse inspector as actor and the TH-20250610-018 insulated cup as object, while the recorded status remains pending re-inspection. The comparison point is whether the grade determination sheet status and the draft claim "determined resellable" share the same actor, the same period, and the same field.

Constraints at the HTTP integrations step

The HTTP module sends a request to the corresponding address. Params carry path request parameters and are used mostly with GET requests. Body carries the request body and is used mostly with POST/PUT requests. Headers carry request headers and pass special information. All three can reference variables through {{}}, and the URL can also reference variables. Variables come from global variables, system variables, and upstream node outputs. Only specific request types make Body effective.

Return values are extracted by configuring a key with JSON path syntax; the return value represents how to parse the interface response rather than the interface response itself. When the output type is set to string, the value at the corresponding key is converted to a JSON string. Since v4.6.8, output formatting mainly converts JSON to string.

The chat interface uses APIKey authentication. When calling chat/completions, passing body.appId in the request body is recommended, and Authorization: Bearer <apiKey>-<appId> is also supported. chatId and responseChatItemId do not exist in test mode, so empty values during debugging match that mode. With detail=true, intermediate values are returned; in stream mode they are distinguished by event, and in non-stream mode the result is stored in responseData. The model and temperature fields passed in are ineffective because the orchestration determines them. Actual token consumption is not returned; detail=true allows manual calculation from the tokens value in responseData.

For this task, the constraints concern passing returns warehousing receipt, inspection photo, grade determination sheet, and resale listing sheet fields to an external after-sales or inventory system, and reading back what that system returns. Retrieval and similarity do not perform authorization or entity isolation. A relevance score is not a category, entity, or permission filter. Extracting a value from responseData does not mean the external system has authorized or executed an inventory synchronization; that action requires separate downstream implementation.

Configuration and implementation checks

Configuration itemValue or check on this pageBasis and boundary
Request address and methodFill URL and method per the external after-sales system interface document; the URL can reference variablesHTTP module documentation states the address and variable reference
HeadersFill request headers per the external interface contract; inject credentials through secure configurationDocumentation states Headers pass special information
BodyUsed only under the corresponding request type; check the JSON structure against the external contractDocumentation states Body takes effect under specific request types
Variable referenceCheck actual incoming values from global variables, system variables, and upstream node outputs item by itemDocumentation states the three variable sources
Return value extractionConfigure the key with JSON path syntax; choose output type as neededDocumentation states the parsing method for return values
Authentication and identityCheck body.appId or the Authorization form; chatId and responseChatItemId do not exist in test modeChat interface documentation states this

These values are hypothetical starting points for this drill. The reason for choosing them is that they correspond to fields on the sample receipt TH-20250610-018, and the comparison object is the field list in the external interface document.

Three common errors

  1. Treating "pending re-inspection" on the grade determination sheet as "determined resellable." Input: the status field of the grade determination sheet for TH-20250610-018. Comparison: the draft sentence "determined resellable." Observable result: the two values differ on the same field, so the draft claim is unsupported.
  2. Treating the absence of chatId and responseChatItemId in test mode as a business fault. Input: a test-mode request. Comparison: the documented statement that these two fields do not exist in test mode. Observable result: empty values during debugging match the mode characteristic.
  3. Treating HTTP return value extraction as business authorization. Input: a field in responseData. Comparison: the authorization status in the external system. Observable result: extracting a value does not indicate the external system has executed inventory synchronization, which requires separate system implementation.

How to verify the setup

  1. Use the grade determination sheet text for TH-20250610-018 as input. Compare the draft sentence "determined resellable" against the status field in that text. If the text records "pending re-inspection," the draft sentence is unsupported and the evidence gap must be recorded.
  2. Use a test-mode request as input. Compare whether chatId and responseChatItemId are absent as documented. If they are indeed absent, the behavior matches the test-mode characteristic and is not a business fault.
  3. Use the HTTP return value as input. Compare the extracted field against the actual authorization or execution status in the external system. If only a return value exists and no external execution record exists, inventory synchronization remains pending verification.