Multi-Turn Conversation and Prompts for International Student Admissions and Enrollment Records: Handle Questions and Collect Missing Information

International Students: review conversation for question intake. Check source versions, input mappings and the values received by downstream nodes.

What this category's data looks like

This category's data looks like this: International student admissions and enrollment management involves three types of materials: international student admission brochures, admission letters, and visa application forms. Admission brochures are updated by the admissions department each academic year, with fields including major, tuition, application deadline, and seal; admission letters are issued individually by the admissions office, with fields including name, student ID, admitted major, registration date, and signature; visa application forms are filled out and submitted by applicants, with fields including passport number, date of birth, intended duration of stay, and personal signature. When these three types of materials enter the Q&A intake and missing-item follow-up function, their roles differ: admission brochures serve as the basis for eligibility and dates, admission letters serve as the basis for admission facts and enrollment fields, and visa application forms serve as the basis for identity and stay information. The name, quantity, and date of the same record across the three materials need to be cross-checked. When versions are not synchronized or signatures or receipts are missing, the intake record should mark the missing item and trigger a follow-up question.

Configuration and implementation checks

Configuration and implementation checks: This step is executed by the memory turns and prompt configuration in the application settings, outputting the referenced historical message range and answer constraints. The intake record and the follow-up questions to be completed are then handled by the model. Memory turns control how many previous dialogue turns are referenced at most when answering. If the value is too small, prior context cannot be used; if the value is too large, irrelevant content is brought in and consumption increases.

ObjectCheckVerification action
International student admission brochureThe major name, application deadline, and seal must be consistent with the admission letter, and the dates must not conflictCheck the memory turns value in the application settings, run a trial with two consecutive questions, and check whether the second question carries forward the reference from the first question
Admission letterThe name, student ID, admitted major, registration date, and signature must be consistent with the corresponding fields in the visa application formCompare the name, quantity, and date of the same record in the two materials; when a signature or receipt is missing, mark the missing item and ask a follow-up question
Visa application formThe passport number, date of birth, intended duration of stay, and personal signature must be complete, and the version must be the current valid versionCheck whether the versions are synchronized, and check whether the historical message range referenced in messages and variables covers the required prior context
Intake record and follow-up questions to be completedMissing items are identified and followed up on, answers are based on materials, and the case can be transferred to a handlerAsk a question that lacks key information and see whether it asks a follow-up question before answering; use chatId to distinguish sessions and compare the consumption of two runs

Three common errors

  • Symptom: The second question answers off-topic when using a reference. Cause: The memory turns value is too small, prior context is not referenced, and the historical message range is insufficient.
  • Symptom: The name and date of the same record do not match between the admission brochure and the admission letter. Cause: Versions are not synchronized or field entry is inconsistent.
  • Symptom: Answers become slower and consumption rises. Cause: The memory turns value is too large, irrelevant content is brought in, and the opening message is treated as prior context.

How to verify the setup

Acceptance for this feature: Ask two consecutive follow-up questions and see whether the second question carries forward the reference from the first question; check whether the historical message range in messages and variables matches the prior context range required by the question.

Business test: Ask a question that lacks key information and see whether it asks a follow-up question before answering; the answer must be based on materials, and after missing items are identified, the case can be transferred to a handler.

  • Check the current memory turns value in the application settings and match it with the prior context range required by the question.
  • Run a trial with two consecutive questions and check whether the second round correctly carries forward the reference from the first round.