What this category's data looks like
This page addresses the scenario of multilingual materials and terminology handling for enterprise sales product training. The materials involved include three types: product manuals, sales communication scripts, and channel training schedules. Product manuals contain version number, release date, and responsible person signature fields; sales communication scripts contain script number, applicable product name, and review date; channel training schedules contain course number, start date, and channel partner receipt. All three types of materials enter the workflow in the form of tables or structured documents. Their sources are regular updates from product lines, sales operations, and channel operations, and the update cadence changes with product version iterations and channel scheduling. When entering this feature, product manuals take on the role of the source of terminology original text and definitions, sales communication scripts take on the role of translation names and script comparison, and channel training schedules take on the role of multilingual schedule fields and receipt verification. Together, the three support the output of a unified terminology glossary and comparison draft.
Configuration and implementation checks
This step is executed by workflow nodes (user selection and branching), outputting branch directions and interaction state records. The "unified terminology glossary and comparison draft" is then completed by subsequent nodes continuing execution according to the branch. When this node is triggered, the conversation enters an interactive state and records the workflow state. After the user completes the selection, execution continues along the branch corresponding to the selected option.
| Object | Check | Verification action |
|---|---|---|
| Product manual | Whether the version number, release date, and responsible person signature are complete, and whether the same term is written consistently throughout the entire document | Check the options and branch connections one by one within the node, view the node status in the run records, and reference variables to trace the terminology source |
| Sales communication script | Whether the script number, applicable product name, and review date are consistent with the corresponding records in the product manual, and whether the translated name can refer back to the original text | Reference the selection result variable corresponding to nodeId in subsequent nodes and run a test once, checking the branch direction and interaction state |
| Channel training schedule | Whether the course number, start date, and channel partner receipt are complete, and whether the name and date of the same record match across the two materials | Trigger a node once, view the node status in the run records, and check whether the options and branch connections correspond one by one |
| Unified terminology glossary and comparison draft | Whether the same term is written consistently throughout the entire document, and whether the translated name can refer back to the original text | Sample three terms to check whether they are written consistently throughout the entire document, and verify that the tokens and array item counts of the referenced text are recorded separately |
Three common errors
- Symptom: After selecting an option, the default branch is still followed. Cause: The options and branch connections do not correspond one by one, and subsequent nodes are not executed according to the selection result variable.
- Symptom: The name, quantity, and date of the same record do not match between the product manual and the sales communication script. Cause: Versions are not synchronized, and the two materials are updated without alignment.
- Symptom: The process stops after the interaction is completed. Cause: The interaction state is not correctly recorded, or the same session repeatedly enters the interaction, preventing subsequent nodes from continuing execution.
How to verify the setup
Feature acceptance: Run a test for each option one by one, check the branch direction and interaction state in the run records, confirm that the options and branch connections correspond one by one, and check the reference results of variables and nodeId in subsequent nodes.
Business testing: Sample three terms to check whether they are written consistently throughout the entire document, verify whether the translated names can refer back to the original text, and check whether the fields, dates, and signatures of the product manual, sales communication script, and channel training schedule are complete.
- Check the options and branch connections one by one in the node, trigger once, and view the node status in the run records.
- Reference the selection result variable in subsequent nodes and run a test once, checking the branch direction and interaction state records.