Service Inquiry and Response for Urban Environmental Sanitation and Urban Management Law Enforcement Cases: Forms and Interactions

Service Inquiry and Response for Urban Environmental Sanitation and Urban Management Law Enforcement Cases: Forms and Interactions

What Data for This Category Looks Like

Data for this category typically comes from urban management law enforcement platforms, urban operation grid platforms, video surveillance, and public complaint work orders. The update frequency is daily. Daily documents include inspection records, case filing approval forms, on-site photos, rectification orders, penalty decisions, and case closure reports. Common data fields include case number, violation location coordinates, responsible party information, evidence collection time, rectification requirements, and more. Some documents include multimedia files such as on-site photos and law enforcement videos.

What Constraints These Characteristics Impose on Forms and Interactions

Dispersed data sources and multimedia files require forms to support multi-type input and batch uploads. The daily case processing rhythm requires interaction link response timeliness to match the business rhythm. Fields containing professional content such as violation location coordinates and law enforcement document numbers require forms to have preset standard options to reduce entry errors. On-site photo upload requirements limit single file size and batch upload upper limits. The anonymous nature of public complaint work orders requires forms to support optional configuration for hiding user contact information.

Configuration Settings

Configuration ItemRecommended ValueRationale
formInputSupports text, coordinate picking, image uploadMatches entry requirements for multi-type documents such as inspection records and on-site photos
userSelectPresets violation type and responsible party optionsReduces entry errors for professional fields, complies with urban management law enforcement standardization requirements
Batch upload settingsSingle file no larger than 5 MB, maximum 10 files per uploadAdapts to upload restrictions for multimedia files such as on-site photos and law enforcement videos
Response timeout configuration600 secondsMatches processing timeliness requirements for daily case flow
Anonymous interaction switchOptional enableAdapts to the anonymous attribute requirement of public complaint work orders
Form validation rulesValidate case number and evidence collection time formatsEnsures entered data complies with field specifications of business documents

Three Common Misconfigurations

  • Symptom: No follow-up notification after filling out the form, or submitted form content cannot be displayed in the conversation. Cause: The submission trigger logic for formInput is not configured, or the notification node for the corresponding channel is not bound.
  • Symptom: Professional fields in the form (such as violation location coordinates) cannot be entered normally or fail validation. Cause: userSelect or standard field options are not preset, resulting in entry formats that do not meet business requirements.
  • Symptom: Batch-uploaded on-site photos exceed system storage limits, causing case documents to lack attachments. Cause: Validation rules for single file size and batch upload upper limit are not set, exceeding system carrying capacity.

How to Confirm Successful Configuration

  • Open the form configuration page of FastGPT v4.17.0, confirm that all input types required for the business have been checked and enabled.
  • Test submitting the form, check whether the preset notification node is triggered, and whether the submitted content can be correctly displayed in the conversation or backend.
  • Upload files suitable for the business scenario, verify whether they comply with the preset size and quantity limits.
  • Enable anonymous mode for testing, confirm that users can complete submission without filling in contact information.

The values listed above are common starting points and should be evaluated against the reader's own specific samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.