Service Inquiry and Response for Refinery and Chemical Production: Tool Calling and Plugins

Service Inquiry and Response for Refinery and Chemical Production: Tool Calling and Plugins

What the data for this category looks like

Refinery and chemical production service inquiry data mainly comes from DCS real-time control systems, equipment management EAM systems, process specification libraries, and laboratory analysis systems. Real-time operating condition data updates every second. Equipment ledgers and process specifications are synchronized and revised every 7 days for batch updates. Material batch data is bound with production dates and quality inspection numbers. The data includes process parameters (units: MPa, ℃, t/h), equipment ID codes, and patrol inspection record fields. Structured data is stored in relational tables, while unstructured process documents are saved as chapterized PDF files.

What constraints these characteristics impose on tool calling and plugins

The data characteristics of refinery and chemical production impose multiple constraints on tool calling and plugins. The second-level update of real-time operating condition data requires that tool calling response delay does not exceed 5 seconds, otherwise it cannot support real-time service inquiries. Formatted exclusive fields such as equipment IDs and material batch numbers require that plug-in calls strictly match coding rules, otherwise accurate results cannot be returned. Chapterized unstructured process documents require plug-ins to specify document fragment indexes to locate target content. For scenarios of multi-source data mixed queries, plug-ins need to connect to DCS, EAM and other systems at the same time, and cross-source data permission verification logic must be configured.

How to set up the configuration

The following configuration methods apply to FastGPT v4.17.0, and use the functionCall and toolChoice parameters supported by the platform.

Configuration ItemRecommended SettingRationale
Tool call timeout300 secondsMatches the query delay requirements of real-time refinery and chemical production data, avoids inquiry interruptions caused by long waiting times
functionCallEnabled, specify the function list as "Query real-time operating conditions, Query equipment ledger, Query process specifications"Adapts to the three core service inquiry scenarios of refinery and chemical production, restricts the AI to only call preset tools
Database plugin character encodingUTF-8Resolves Chinese data display abnormalities, matches the Chinese field format of refinery and chemical production data
Workflow branch execution logicOnly execute AI reply branchAvoids information redundancy caused by simultaneous output of tool call results and AI replies
toolChoiceautoAllows AI to independently select appropriate tools based on user questions, adapts to complex service inquiry scenarios
Qwen2.5 tool call switchEnabledAdapts to the function calling capabilities of the Qwen2.5 model, supports multi-tool linkage in refinery and chemical production scenarios

Three common misconfigurations

  • Phenomenon: The AI return content from the first layer of tool calls in the workflow is printed and cannot be hidden via the interface. Cause: No output filtering rules for workflow branches are configured, causing tool return content from intermediate steps to be forcibly displayed.
  • Phenomenon: The tool call module triggers both AI reply generation and next-level branch execution, resulting in information redundancy. Cause: The parallel execution logic of the workflow does not have branch isolation, and only a single path is not specified for execution.
  • Phenomenon: The MySQL database plugin cannot display Chinese data, and no issue is resolved after all configuration adjustments. Cause: The character encoding of the database plugin is not configured as UTF-8, causing encoding conversion errors during data transmission.

How to confirm the configuration is complete

  • Initiate a test inquiry for real-time operating condition queries, check whether the tool call response time meets the preset timeout requirements.
  • Trigger the tool call flow, confirm that only one of the AI final reply or tool call result is displayed, with no redundant output.
  • Call the database plugin to query refinery and chemical material data containing Chinese, confirm that Chinese content is displayed normally.
  • After enabling the Qwen2.5 tool call switch, initiate an inquiry that requires multi-tool linkage, confirm that the AI correctly selects and calls preset tools.

The values provided are common starting points and should be measured against the reader's own samples.

Question material comes from public community discussions. Configuration values are common starting points and should be measured against your own samples. Verified on 2026-09-28.