What the documents look like
For product questions in Shopify fulfillment, this page examines FastGPT retrieval. Compare the material received with the sources used in the answer. The examples are hypothetical.
Constraints at the retrieval step
A new independent-store order test says, “Short-handled umbrella; storage bag listed separately.” Retrieval must distinguish product style from purchased contents. Matching the words storage bag alone does not establish its inclusion. Inspect candidates for each literal term, then compare search modes with the complete question about this order’s contents. The source check concerns the original wording and whether the separate list it refers to was actually supplied.
Configuration and implementation checks
| Documented item or implementation check | Material and condition | Evidence action |
|---|---|---|
| Source scope (implementation check) | Order, label and the missing contents list | A broad label supplies no itemized accompanying contents. |
| Search modes: semantic, full-text, hybrid | Style wording and the order-contents question | Inspect original statements and sources under each mode. |
| Citation token limit | Storage bag listed separately | Do not retain only the bag noun. |
| Minimum relevance | Check minimum relevance under semantic search or reranking | Inspect contents evidence after filtering. |
| Question optimization | Follow-up about bag inclusion | Retain this order without borrowing another variant. |
Documented conditions
| Documented item / implementation check | Condition |
|---|---|
Associated knowledge bases | Knowledge bases associated with one search node must use the same embedding model. |
Search mode | Semantic, full-text and hybrid modes are available. |
Citation limit | Citation limits are measured in tokens. |
Minimum relevance | Range 0–1; active for semantic search or reranking. |
Question optimization | Resolves references and expands questions. |
Three common errors
A proposed shipping label says only “umbrellas.” It identifies a broad parcel-content category, without establishing whether the storage bag belongs to this order. Preserve label and order identities, inspecting whether nearby product terms displace the order’s qualification in citations. Several snippets do not establish an included-items list. A token limit that removes “listed separately” can change the apparent meaning of a short answer, so retain the original location for checking.
How to verify the setup
If the contents list is missing, the label cannot supply the accompanying items. For a follow-up asking whether the bag is included, inspect optimization for the same order rather than another variant discussed earlier. After obtaining the corresponding list, repeat the question and trace the new citation, recording source additions separately from settings changes. Check minimum relevance under its applicable conditions. Relevance to an umbrella name does not establish that all order-content evidence has been found.
| Material context | Scope |
|---|---|
| Document types | Order Details, Shipping Rate Template, Shipping Label and Refund Records |
| Candidate sources | Shopify Admin, Payment Gateway, Carrier System and Inventory Location Data |
| Technical baseline | FastGPT v4.17.2 |