What the documents look like
For operations handover in Refund-only disputes, this page examines FastGPT workflow routing. Refund-only dispute handover preserves application, dispatch and receipt evidence coverage. No individual voucher automatically replaces a handling decision. The examples are hypothetical.
Constraints at the workflow routing step
Proposed handover includes a refund application, dispatch evidence, a receipt image awaiting correspondence and a draft appeal. Collect the order and evidence passages. A person can inspect receipt mapping or obtain handling outcomes. Dispatch does not establish customer receipt, and product names cannot link an image to this order. An application determines neither approval nor rejection. Missing material leaves a gap without proving nonfulfillment or an untrue customer claim.
Configuration and implementation checks
| Refund-only handover | Proposed evidence | Boundary |
|---|---|---|
| Application passage | Handling requested | Neither approval nor rejection |
| Dispatch evidence | Sending stage only | Not customer receipt |
| Receipt image | Order correspondence unresolved | Actual origin |
| Appeal material | Prepared draft | Not a decision |
| Workflow result | Facts are not adjudication | Keep missing evidence pending |
Documented conditions
| Documented item / implementation check | Condition |
|---|---|
Form input node | Submitted form values pass to subsequent steps. |
User-selection node | Execution follows the connected selected branch. |
Interaction-state check | Inspect waiting and post-submission states. |
Output handoff check | Compare values passed between steps. |
External-operation responsibility | External business operations require an implementation. |
Three common errors
Dispatch promoted to receipt needs actual receiving evidence. Another order’s image used here requires order and origin checks. Appeal preparation promoted to a decision needs the real outcome. These inspect logistics stage, evidence ownership and decision status independently of choices or connected nodes.
How to verify the setup
Compare order subjects received by receipt and outcome paths. Added order-specific receipt changes the corresponding fact without deciding a refund. A reply acknowledging appeal material remains pending handling. Refunds, formal appeal and dispute closure need separate authority and receipts. Completed interaction establishes neither a platform decision nor liability inferred from unknown states.
| Material context | Scope |
|---|---|
| Document types | Refund-Only Application, Proof of Shipment, Proof of Receipt and Appeal Materials |
| Candidate sources | Platform After-Sales Backend, Carrier Tracking, Customer Service Chat and Warehouse Outbound Records |
| Technical baseline | FastGPT v4.17.2 |