What the documents look like
For after-sales questions in Cross-border settlements, this page examines FastGPT shared access. Compare the material received with the sources used in the answer. The examples are hypothetical.
Constraints at the shared access step
A new price-free after-sales test uses two proposed statements: the reconciliation sheet says a refund is registered, while the settlement statement says it awaits a later settlement stage. Preserve both descriptions because they may concern different stages. First inspect which application the complete generated share link opens, then test visibility of both sources with an actual test identity. Opening the entry alone does not establish access to every refund document or prove that funds have arrived.
Configuration and implementation checks
| Sharing or implementation check | After-sales text-test condition | Evidence to retain |
|---|---|---|
| Complete link | Actual application opened by the entry | Visibility of both refund sources |
| Status wording | Separate registration from later settlement | An unsupported conversion to received funds |
| Anonymous conversation | Ask separately in original and new browsers | Actual question, history and citations |
| Entry limits | Expiry and per-user QPM | Separate access behavior from refund state |
| Identity handoff | Verify authentication scope for the edition | Authentication result, resource visibility and handoff receipt |
Documented conditions
| Documented item / implementation check | Condition |
|---|---|
Login-free window | Copy the complete generated sharing link. |
Expiry and QPM | QPM is the per-user requests-per-minute limit. |
Credit limit | Inspect usage and charging conditions by entry and edition. |
Identity verification | Third-party authentication has commercial-edition restrictions. |
Conversation-history boundary | Anonymous identity depends on the same device and browser. |
Three common errors
- If an open entry lacks one required refund source but claims full comparison, retain visible scope for both originals and inspect grants. Link status establishes no complete evidence.
- If a changed browser borrows the earlier refund description, compare question, history and response. Anonymous continuity is not automatic, and restricted entry access is no failed refund.
- If identified users and readable settlement become received funds, inspect actual receipt evidence. Authentication and visibility supply no payment outcome; retain the documentary gap.
How to verify the setup
If external after-sales collaboration requires identification across devices, define the identity and session handoff and verify third-party authentication support in the actual edition. Retain the authentication return, resources visible to that identity and sources used in its answer. An absent receipt remains absent even when the settlement statement is readable. Design the document-request or handoff route separately, then inspect the content actually received by the next participant.
| Material context | Scope |
|---|---|
| Document types | Platform Settlement Statement, Exchange Rate Sheet, Service Fee Invoice and Collection Reconciliation Sheet |
| Candidate sources | Platform Settlement Center, Bank Statement, Payment Institution Backend and ERP Orders |
| Technical baseline | FastGPT v4.17.2 |